Director of Technology Innovation

Jesus Calls is a global prayer ministry seeking an experienced leader to drive technology innovation and manage complex IT systems. As a key member of our leadership team, you will be responsible for overseeing multiple software projects, mobile apps, and web platforms, ensuring secure and reliable infrastructure, and integrating emerging technologies for greater outreach.

Key Responsibilities:

• Develop strategic plans for technology adoption, process automation, and digital innovation to expand ministry reach.
• Oversee the planning, execution, and delivery of multiple software projects, mobile apps, and web platforms.
• Manage API integrations, cloud-based platforms, websites, and mobile apps for seamless user experience.
• Evaluate make vs. buy decisions for technology adoption.
• Stay ahead of latest tools & frameworks (Angular, React, Flutter, Node.js, Python, .NET Core, Firebase, DevOps, CI/CD, containerization, AI-driven platforms).

IT Infrastructure & Operations:

• Supervise IT infrastructure teams for cloud and on-premise server management, networks, and telecom systems.
• Oversee Tele Prayer Tower systems ensuring high uptime, scalability, and minimal call drops.
• Ensure 24/7 connectivity across all Prayer Towers and remote teams.
• Implement IT asset management and vendor negotiations for cost-effective solutions.

Cybersecurity & Surveillance:

• Establish robust cybersecurity frameworks to protect prayer data, donor/partner information, and ministry systems.
• Set up and manage cloud-based CCTV surveillance systems across 104 Prayer Towers, integrating live feeds into a central monitoring dashboard.
• Implement real-time alerting, incident response, and forensic investigation systems.
• Ensure compliance with data privacy laws and IT security regulations.
• Conduct periodic penetration testing, audits, and vulnerability assessments.

Database & Analytics:

• Lead database management teams for high-performance, secure, and scalable systems.
• Design data-driven dashboards for partner engagement, prayer requests, and outreach metrics.
• Ensure data accuracy, privacy, and compliance with Indian and international regulations (e.g., GDPR equivalents).

Leadership & Collaboration:

• Lead and mentor a multi-disciplinary IT team across India.
• Partner with Prayer Tower leaders, Media, Finance, HR, and Ministry operations to enable technology-driven solutions.
• Build a culture of integrity, compassion, ownership, and collaboration within the IT department.

Required Skills & Competencies:

• Proven leadership in large-scale IT operations across multi-location organizations.
• Expertise in software development, app ecosystems, DevOps, and emerging technologies.
• Strong hands-on knowledge of networking, cloud systems (AWS/Azure), and CCTV cloud monitoring.
• Strong command over cybersecurity frameworks (SIEM tools, IDS/IPS, IAM, firewalls, endpoint security, encryption).
• Vendor & contract management with focus on cost-efficiency and ROI.
• Strategic thinker with ability to align IT with ministry growth & outreach goals.
• Strong communication and team management skills.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
• 10+ years of IT leadership experience (NGO/Non-Profit/Telecom/Enterprise IT background desirable).
• Certifications: PMP/PRINCE2 (Project Management), AWS/Azure (Cloud), CISSP/CEH (Cybersecurity) preferred.
• Experience in Agile, DevOps, CI/CD, Git, Docker, Kubernetes ecosystems.

Why Join Us:

At Jesus Calls, technology is not just a support function – it is a life-impacting enabler of prayer, counseling, and hope. As Director of Technology Innovation, you will shape the future of a ministry that connects millions with God's love, ensuring every call, every prayer, and every digital touchpoint matters.