
Senior Associate
6 days ago
As a Senior Marketing Operations Associate, you'll play a vital role in enabling the Lifecycle Marketing Team to effectively reach target audiences with relevant messages at the right time. This will lead to increased adoption of our platform by healthcare practices.
You'll excel in this position if you:
- Enjoy analyzing complex problems and developing efficient solutions.
- Are proactive and continually seek ways to improve campaign performance using data and automation.
- Derive satisfaction from organizing chaos and streamlining processes.
- Thrives in a cross-functional environment and excels at bridging data, tools, and people.
- Achieves success by delivering high-quality work that meets industry standards.
- Adapts well to changing environments and prioritizes tasks effectively.
Day-to-Day Responsibilities
- Audience Sizing: Partner with Lifecycle Marketing Managers, Commercial Analytics, Sales, and Product Teams to determine campaign qualifiers, predict potential impact, and inform campaign strategy.
- Audience Creation: Extract, manipulate, and combine data from various sources to create targeted campaign audiences.
- Assist Audience Segmentation: Segment audiences based on shared characteristics such as job title, specialty, practice location, product selection, practice tenure, EHR, product login, and behavioral activity.
- Provide Data for Personalization: Offer data for campaign personalization purposes.
- Campaign Production: Develop and deploy email marketing campaigns end-to-end, including ad hoc sends and multi-step nurture or drip journeys.
- Personalized Campaigns: Create and manage personalized email campaigns that dynamically adapt to customer data and behavior.
- QA Campaign Execution: Assist with QAing all campaigns to ensure flawless execution and 100% accuracy across copy, links, tracking, and dynamic content.
- Data Hygiene: Maintain high data quality standards by cleaning audience data for customer-facing use, identifying and removing stale or invalid contacts, and implementing best practices to support email deliverability and engagement.
- Performance Reporting: Contribute to building dashboards that provide clear, actionable reporting on campaign performance across channels.
- Process Optimization: Analyze current marketing workflows, particularly those related to audience creation, identify inefficiencies, and recommend improvements to increase campaign velocity and impact.
- Cross-functional Collaboration: Collaborate closely with Marketing, Data, and Sales Ops teams to ensure seamless campaign execution and accurate data flow across systems.
Requirements
- 2-4 years of experience in data analysis and manipulation, preferably in a B2B marketing environment.
- Proven ability to define, size, and segment audiences using multiple data sources and customer attributes.
- Strong analytical reasoning skills.
- Ability to understand data, ask the right questions, and maintain strong data literacy regarding data definitions.
- Advanced proficiency in querying and manipulating data using tools like Gsheets, Excel & Snowflake.
- SQL preferred.
- Experience querying CRMs like Salesforce also preferred.
- Demonstrated interest in learning: Email marketing principles and best practices, marketing automation platforms like Adobe Marketo, Braze, and Customer Relationship Management Tools like Salesforce CDPs etc.
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