
Credit Recovery Specialist
1 week ago
Job Title: Credit Recovery Specialist
About the Role:- Collections: We seek an individual to facilitate our collection process and contact clients for the collection of outstanding payments.
- Collection Activities: This role involves driving activities to achieve targets while maintaining excellent customer service.
- Debt Management: The successful candidate will aggressively follow up with customers on-call/emails for overdue amounts to minimize debts.
- Transaction Database: Our ideal candidate will maintain a database of all transactions related to payment collection and account receivables.
- Strategy Improvement: Assistance is required in improving collection strategies to drive continuous improvement in the collections process.
- Payment Discrepancies: Research and resolution of payment discrepancies is essential.
- System Monitoring: A good understanding of the system is necessary for better monitoring and resolution of overdue cases, extending assistance to the recovery team as needed.
- Customer Verification: The candidate must verify clients and customers who appear to be potential defaulters.
- Excellent Communication Skills (written and oral)
- Strong Convincing Skills
- Fluent in Local Language, Hindi, and English
- Strong Excel Skills
About Us: At Hexa Health, we are building a platform that helps users choose the right hospital/surgeon for their surgical procedure. We aim to provide a hassle-free experience for patients at the hospital.
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