
Executive Information Technologist
3 days ago
Job Opportunity:
We are seeking a highly skilled and experienced IT professional to fill the role of Senior Executive Information Technology.
Key Responsibilities:
- Oversee daily operations, including network availability, server performance, and system uptime.
- Provide advanced technical support for hardware and software issues.
- Manage day-to-day tasks and user requests, ensuring timely and effective resolution.
- Implement and manage software deployment, updates, and patching across systems.
- Assist in the administration and maintenance of wired and wireless networks, LAN/WAN, Wi-Fi access points, routers, switches.
- Monitor network performance, troubleshoot connectivity issues, and ensure network security.
- Manage and maintain server infrastructure, including physical and virtual servers.
- Oversee data backup and recovery operations to ensure business continuity.
- Administer and support key applications, including Learning Management Systems, Enterprise Resource Planning systems, Student Information Systems, and other academic/administrative software.
- Administer and maintain email services.
- Manage user accounts, permissions, and access controls across various platforms.
- Set up, configure, and troubleshoot audio and video systems in classrooms, conference rooms, and auditoriums.
- Provide dedicated support for internal and external events.
- Implement and enforce IT security policies and procedures to protect university data and systems from threats.
- Promote cybersecurity awareness among users.
- Lead or assist in the planning, execution, and completion of IT projects.
- Coordinate with internal departments and external vendors to ensure project milestones are met.
- Develop and maintain comprehensive IT documentation.
- Generate regular reports on IT performance, incidents, and project progress.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, Information Systems, or a closely related field.
- Minimum of 5-7 years of progressive experience in IT support, system administration, or network management.
- Proven experience working in an educational environment is an advantage.
Desirable Skills:
- Relevant industry certifications.
- Experience with ITIL framework or other IT service management methodologies.
- Familiarity with scripting languages for automation.
- Working knowledge of MAC PCs will be an advantage.
Benefits: Salary commensurate with skills and qualifications.
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