Ecommerce Business Development Manager

22 hours ago

Mumbai, Maharashtra, India Godrej Consumer Products Limited Full time
About Godrej Consumer Products Limited

We are a leading emerging markets company, part of the over 125-year young Godrej Group. Our strong values of trust, integrity, and respect for others have guided us in serving over 1.1 billion consumers globally.

Our FMCG business is one of the leading organizations in the country, with direct coverage of 7 lakh outlets and indirect reach of 35 lakh outlets covering 27,000 villages.

The Role

We are seeking an experienced Ecommerce Business Development Manager to join our e-commerce team. As a Key Account Manager, you will work closely with key clients to develop productive long-term relationships and drive sales growth.

Your key responsibilities will include:

  • Planning: Collaborate with internal teams to develop brand strategies and create detailed annual operating plans (AOPs) tailored to individual brands and retailers.
  • Planning with Retailers: Translate brand strategies into joint business plans (JBP) and quarterly plans in partnership with retailers, designing detailed monthly promotional activities.
  • Activation Execution: Ensure retailers adhere to joint business plans and quarterly plans, manage approvals and provisioning processes, and adjust plans as needed in real-time.
  • Assortment Management: Identify gaps in product assortment and secure listings with retailers, ensuring accuracy and timeliness of new product listings.
  • Monitoring Performance & CBE: Monitor performance metrics daily and weekly, implementing collaborative business environment (CBE) strategies as needed throughout the month, providing SKU-level forecasts to support the sales and operations planning (S&OP) process.
  • Stock Availability: Take overall responsibility for fill rate and on-shelf availability (OSA), directly managing the monthly forecasting and S&OP process, overseeing billing, invoicing, delivery, and returns processes.
  • Payouts: Work closely with retailers to ensure timely payments, validate and process claims promptly, and support finance with quarterly quit claim procedures.
  • Retailer Relationships: Cultivate strong relationships with key personnel within retail partners, gaining a deep understanding of retailer operations and market trends, addressing retailer requests such as liquidation and payment inquiries.
  • New Customer Development: Identify and onboard new retailers and sellers, negotiating terms of trade (ToT) and legal agreements, managing initial point-of-sale (PoS) setup.
  • Sales Process Improvement: Lead cross-functional projects to enhance sales processes, collaborating with retailers to implement process improvements effectively.
Requirements

We are looking for an experienced Ecommerce Business Development Manager with:

  • A post-graduate degree (MBA) in Sales & Marketing from a premier B-school.
  • Total experience in the range of 5 years in sales and marketing.
  • Prior experience as a Key Account Manager (E-commerce or Modern Trade) is required.

You should possess:

  • Strong influencing, negotiation, and communication skills, with the ability to develop people.
  • Deep analytical and critical thinking skills, good interpersonal skills to navigate cross-functional teams.
  • Able to work under pressure and meet deadlines.
  • Proactive planning and priority setting skills.
  • Ability to thrive in ambiguity and demonstrate high energy, drive, and perseverance.
  • Highly consumer and customer-centricity.
What We Offer

We offer a competitive salary of ₹12,00,000 per annum, comprehensive health insurance plans, accident coverage for you and your family, uncapped sick leave, mental wellness and self-care programs, resources, and counseling. We celebrate wins through structured recognition platforms for individual, team, and business-level achievements and provide performance-based earning opportunities.

We take pride in being an equal opportunities employer, recognizing merit and encouraging diversity. We do not tolerate any form of discrimination based on nationality, race, color, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status, ensuring equal opportunities for all team members.

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