
Visionary Business Leader for Strategic Growth
2 days ago
We are seeking an accomplished senior leader to drive strategic alignment, operational efficiency, and cost optimization within our business operations in Bangalore, India.
- A seasoned executive with over 15 years of experience in Shared Services and Global Capability Centers, driving growth, innovation, and customer satisfaction.
Key Responsibilities:
Foster a high-performing team culture, promoting collaboration, governance, and service excellence across Finance, Supply Chain, Customer Support, and IT functions.
- Leverage strong stakeholder management skills, particularly with leadership teams, to ensure seamless communication and delivery.
- Demonstrate expertise in building scalable processes, managing global teams, and driving business outcomes in dynamic environments.
Requirements & Qualifications:
At least 15 years of progressive experience in Shared Services, BPO, or Captive Center environments, with 7+ years in senior leadership roles.
Strong understanding of cross-functional processes including Finance, Supply Chain, Customer Support, Procurement, HR, and IT.
Proven track record in building, scaling, and transforming shared services or global capability centers.
Experience in stakeholder management, preferably with US-based teams and leaders.
Excellent leadership, communication, and conflict resolution skills.
Bachelors Degree in Business, Finance, or Engineering; MBA or equivalent preferred.
Preferred Attributes:
Experience managing teams across multiple shifts, including night operations.
Familiarity with ERP and automation tools (e.g., Oracle, SAP, ServiceNow, RPA tools).
Ability to operate at both strategic and tactical levels.
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