Chief Software Engineering Officer

3 days ago

Hyderabad Secunderabad Telangana, India beBeeEngineering Full time
Senior Manager - ServiceNow Engineering

We are seeking an accomplished Senior Manager to lead our ServiceNow Engineering team.

  • This is a senior leadership role responsible for managing development and implementation of applications using the ServiceNow platform.
  • The ideal candidate will have extensive experience in managing software development teams, with a strong understanding of ServiceNow architecture, releases, and best practices.

Key Responsibilities:

  • Manage team of engineers to design, develop, test automation, and delivery of high-quality products on the ServiceNow platform.
  • Collaborate with Product owners, Business Analysts, and stakeholders to provide engineering expertise to solution design.
  • Provide level-3 support to address critical incidents and manage day-to-day activities of the Engineering team.
  • Lead/represent team in Agile Scrum ceremonies, SDLC process management, and be accountable for project deliverables.
  • Own and drive Engineering roadmap, work across organization, and exercise influence to ensure commitment to internal/external stakeholders and product quality.
  • Responsible for staffing, mentoring, and maintaining high-performing engineering teams.

Requirements:

  • 12+ years managing software development teams, with 4+ years in ServiceNow.
  • Bachelor's or Master's in Computer Science or equivalent.
  • Expertise in IT Service Management, ServiceNow Discovery, CMDB, Event Management, and ATF.
  • 5+ years with JavaScript, HTML, AngularJS, REST APIs.
  • Advanced experience with ServiceNow Platform/Scripting/APIs/Service Portal/Applications/Flow Designer/IHUB.
  • Certifications: ServiceNow System Administrator (CSA) and Application Development (CAD).
  • SDLC and Agile methodologies expertise.
  • Skilled in managing multiple priorities and project deliverables.
  • Excellent written and verbal communication skills to explain technical solutions clearly to various audiences.

Benefits:

  • Competitive compensation package including base pay and annual incentive.
  • Comprehensive health and life insurance and well-being benefits based on location.
  • Pension/Retirement benefits.
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support physical, financial, and emotional well-being.
  • DTC offers a flexible/hybrid model of 3 days onsite and 2 days remote.

Talents Needed for Success:

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