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Business Process Improvement Specialist
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Job Overview:
We are seeking a talented Business Process Improvement Specialist to join our team.
The ideal candidate will have experience in analyzing business needs and identifying opportunities for process improvement.
This is an exciting opportunity to work with cross-functional teams to drive business growth and efficiency.
- Lead requirements definitions for complex projects and multi-year strategic initiatives
- Identify and translate business needs into clearly defined requirements
- Create documentation inclusive of business use cases, process/data flows, traceability matrices, and report mock-ups
- Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations
- 3+ years of business analysis experience, including defining functional and reporting requirements and conducting user acceptance testing for business-critical solutions in complex environments
- Possess experience with Guidewire ClaimCenter systems is required
- Must have detailed claims processing knowledge and experience
- Experience with iterative and agile methodologies, with working knowledge of both SDLC & PMLC processes
Our ideal candidate has the following skills and qualifications:
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to understand and interpret business requirements
Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word
Experience with project management tools such as MS Project
Certified Business Analyst Professional (CBAP) is a plus but not required
