Senior Customer Journey Mapping Specialist

Job DescriptionWere Hiring: Customer Journey SpecialistThe Customer Journey Specialist for the 'I Receive' (order delivery) and 'I Return' (return process) experiences is dedicated to mapping, analyzing, and optimizing every touchpoint to ensure a seamless and efficient customer journey.You will partner with stakeholders in Logistics, Customer Service, and...

Senior GIS Mapping ExpertWe are seeking a highly skilled Senior GIS Mapping Expert to join our team.The ideal candidate will have expertise in Geographic Information Systems (GIS) and experience in creating and maintaining maps data. They will work closely with the team to ensure that maps are current and reflective of real-world changes.The Senior GIS...

Job Description Summary Support the Novartis Technical Operations (TechOps) – Supply Operations team in the coordination of various Supply Operations activities in compliance with GxP & Regulatory requirements while creating value for our internal customers across all Novartis divisions across geographiesJob Description Key Responsibilities: Processing...

DESCRIPTIONAmazon s delivery app is the system that collaborates with crowd-sourced and third party delivery partners to complete deliveries for many of Amazon s programs Our mobile application works in concert with our advanced logistics systems and predictive analytics These technologies allow delivery partners to onboard schedule delivery times in...

Job Title: HubSpot CRM DeveloperThe primary function of this role is to develop and maintain a cutting-edge technology solution, ensuring it is customized and integrated in an optimal way.This involves creating data-driven reports and workflows that track customer activity over time, identifying trends in behavior or needs that may indicate opportunities for...

DESCRIPTIONDo you want to change lives by delivering a world-class level of service that will transform and revolutionize the traditional method of parcel delivery through evolving technology Amazon s Geospatial and Visual Maps team within Last Mile improves internal and external customer experience by architecting and operationalizing systems that assist...

Job Summary:We are seeking an experienced SAP EDI Integration Specialist to lead our company's EDI map development efforts. The ideal candidate will have a minimum of 6-9 years of experience in EDI standards such as X12, HIPPA, EDIFACT, TRADACOMS, VDA, and SI.Key Responsibilities:Develop EDI maps using major EDI standardsImplement full cycle ERP solutions...

Job DescriptionAbout the JobThe Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and developing solutions to improve the overall customer experience. The analyst will work closely with various departments,...

Job DescriptionIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Company DescriptionEcomous is a D2C brands accelerator where we have exciting D2C brands across different niches like haircare, pet, and wellness.Role DescriptionThe Sales & Customer Experience Specialist will be responsible for ensuring a positive customer journey, from handling customer calls and following up with them regularly, to resolving issues and...