Digital Learning Strategist

4 weeks ago

Bengaluru, Karnataka, India Adobe Full time

About the Role

In this role, you will lead the efforts in driving digital learning solutions for our esteemed customers, ensuring their optimal utilization of our Learning Management System (LMS). Your primary responsibility will be to consult with clients, providing expert advice on how to refine their learning and development strategies, guaranteeing their success.

About the Job

To excel in this position, you will need to possess a deep understanding of the eLearning market, along with experience in administering LMS or managing Learning and Development programs. You will be expected to demonstrate exceptional customer management skills, with a proven ability to lead through persuasion, negotiation, and consensus building. Additionally, a Bachelor's or Master's degree in business management or a relevant field is required.

About the Benefits

At Adobe, you will be immersed in an exceptional work environment recognized for being among the best companies to work for. Our unique Check-In approach ensures ongoing feedback flows freely, allowing you to grow and develop within the company. If you're looking to make a meaningful impact, Adobe is the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the benefits we offer. Adobe is an equal opportunity employer, welcoming diversity in the workplace and providing meaningful benefits.

About the Job Responsibilities

As a Digital Learning Strategist, you will be responsible for:
  • Providing consulting services in the domains of learning design and technologies.
  • Managing client relationships, especially working remotely to assess client maturity and satisfaction.
  • Interacting with a broad level of client contacts, from Learning Managers to CLOs and Directors.
  • Presenting complex technical and functional information in a clear manner, both written and verbal.
  • Managing multiple customers and engagements concurrently.
  • Identifying growth opportunities, including opportunities to upsell and cross-sell on your accounts.

About the Requirements

To be successful in this role, you will need to possess:
  • A combined 10-16 years in the domain of learning technologies, with additional responsibilities in sales, post-sales, and solution consulting.
  • Ability to develop deep product and technical ecosystem knowledge.
  • A deep understanding of the eLearning market and experience administering LMS or managing Learning and Development programs.
  • A strong empathy for customers and a passion for revenue and growth.
  • Strong leadership skills with proven ability to influence inside and outside the organization.
  • An analytical and process-oriented mindset supported by excellent communication and presentation skills.
  • A Bachelor's or Master's degree in business management or a relevant field.
  • A minimum of 3-4 years of demonstrated exceptional customer management.

About the Job at Adobe

At Adobe, you will be part of a unique work environment that fosters growth, diversity, and inclusivity. Our employees are passionate about delivering exceptional customer experiences, and we encourage you to explore our job openings to find the perfect fit for your skills and interests. Adobe is an equal opportunity employer, committed to providing a work environment that is free from discrimination and harassment. Learn more about a day in the life at Adobe: https://

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