Data Center Operations Analyst
7 days ago
At Ensono, we are seeking a highly skilled Technical Support Specialist to join our team in Chennai, India. As a Data Center Operations Analyst, you will provide technical support to computer operators and account teams, as well as other support groups.
About the RoleThis is an exciting opportunity to work with a dynamic team in a fast-paced environment. The successful candidate will have strong analytical and problem-solving skills, with excellent written and verbal communication skills.
Main Responsibilities- Provide technical support to computer operators and account teams
- Maintain and assist with ongoing technical applications and operations
- Schedule software support and workload balancing of scheduled and non-scheduled work within the mainframe and server environment
- Support code promotion and reporting products on mainframe and server environments
- Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
- Strong knowledge of Microsoft products (Outlook, Word, Excel)
- Excellent written and verbal communication skills
- Designing skills
- Analytical and critical thinking skills
- Client-facing skills
- Job Scheduler product knowledge
- Mainframe (TSO, SDSF, TMS, QuickRef) knowledge
- Server scripts (read & code) knowledge
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