Professional Services Manager

5 days ago

Vadodara, Gujarat, India beBeeProjectManagement Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title

A Project Management Professional in IT Service Management seeking a role as a Lead Auditor Trainer with expertise in PMP, ITIL, GAQM, and ISO 27001.

About the Role

This is a full-time position located in Ernakulam for an experienced professional to deliver high-quality training sessions covering various certifications. The trainer will be responsible for creating engaging training materials, conducting interactive sessions, assessing trainee performance, and providing mentorship and support. Additionally, the trainer must stay updated with industry best practices to ensure the curriculum remains relevant and effective.

Key Responsibilities
  • Promote project management methodologies aligned with PMP standards.
  • Deliver comprehensive training programs focused on IT service management based on ITIL principles.
  • Maintain current knowledge of quality management systems as per GAQM guidelines.
  • Leverage expertise in ISO 27001 auditing procedures to enhance organizational compliance.
  • Cultivate exceptional presentation and communication skills to effectively engage learners.
  • Assess and motivate learners through regular evaluations and feedback.
  • Develop and maintain curriculum tailored to organizational needs and industry developments.
Requirements
  • Strong background in project management with proficiency in PMP methodologies.
  • Demonstrable understanding of IT service management frameworks based on ITIL principles.
  • Relevant experience working with quality management systems adhering to GAQM standards.
  • Knowledge of auditing procedures under ISO 27001 regulations.
  • Excellent interpersonal and presentation skills.
  • Ability to adapt to changing industry demands.
  • Proven track record in developing and delivering impactful training programs.

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