E-Vitamin Social Media Manager

6 days ago

Bhopal, Madhya Pradesh, India E-Vitamin Full time

Job Summary: We are seeking a highly skilled and experienced Social Media Manager to join our team at E-Vitamin. The successful candidate will be responsible for overseeing the planning, implementation, and management of our social media strategy.

Key Responsibilities:

  • Team Management:
    • Manage the daily operations of the social media team, ensuring timely delivery of requirements to Points of Contact (POCs), campaign managers, and direct reporting authorities.
    • Prioritize tasks and ensure timely content delivery to the design team to facilitate efficient workflow for client projects.
    • Collect and review daily work reports from social media managers to ensure smooth operations.
    • Effectively manage and distribute team tasks based on project demands and team capacity.
  • Reporting:
    • Ensure all team members fill out daily reports and understand the reporting format; review reports for accurate work assignments.
    • Analyze monthly reports and implement a reward system for top performers in coordination with upper management.
  • Escalation Management:
    • Address delivery, content, and quality escalations from the POC team, graphic team, clients, and campaign managers.
    • Prevent potential escalations by regularly monitoring the progress of work for each associate and content lead.
    • Facilitate effective communication and coordination between Social Media Managers and other departments such as SEO, graphic design, and video production.
  • Grievance Handling:
    • Address team grievances related to work alignment, graphics, and other concerns promptly.
    • Conduct timely reviews and discussions with the team to address any issues or concerns raised.
  • Work Review & Monitoring:
    • Conduct daily and weekly reviews of social media posts, content, and strategies, providing timely feedback for improvements.
    • Provide regular feedback and strategic input to enhance work quality and effectiveness.
  • Training & Guidance:
    • Train and guide the team on strategy development, current content trends, and overall workflow processes.
  • Audits & Strategic Inputs:
    • Compile and deliver audit documents for brand pitches on time to the designated coordinator and management.
    • Develop strategy inputs for new and existing brands as needed.
  • Trials & Assessments:
    • Oversee the assessment of Social Media Managers and content writers as per HR requirements.
    • Ensure smooth execution of trials for Social Media Managers and User-Generated Content (UGC) roles.
    • Share precise feedback on candidate profiles to facilitate effective hiring decisions.
  • Additional Responsibilities:
    • Undertake research tasks as assigned by upper management.
    • Manage urgent graphic, content, and print work as directed by management.
    • Address urgent escalations, add-ons, and extra projects assigned by management.
  • Meetings & Appraisals:
    • Conduct regular team reviews and discussions with management.
    • Facilitate timely appraisal discussions to ensure team members receive feedback on their performance.

Qualifications:

  • Proven experience in social media management, content creation, and team leadership.
  • Strong understanding of social media platforms, trends, and best practices.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and manage multiple projects simultaneously.
  • Proficiency in analytics tools and social media management software.

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