
Senior Director of Technology Operations
16 hours ago
We are seeking a visionary IT leader to spearhead our technology strategy and drive growth.
About the Role:
As Vice President of IT Infrastructure, you will oversee the development and execution of a future-ready hardware strategy across 9,000+ schools and over 1,00,000 devices.
You will be responsible for defining and scaling IT infrastructure for internal teams and school deployments, while evaluating and adopting next-gen technologies that shape the future of learning.
Responsibilities:
- Drive Infra Strategy: Build and execute a future-ready hardware strategy across schools, internal teams, and warehouse systems.
- Lead Scale Deployments: Oversee end-to-end lifecycle of 1L+ Android tablets, TVs, and panels—from procurement and MDM configuration to maintenance and replacement cycles.
- Vendor Management: Evaluate, onboard, and manage hardware OEMs, warehouse vendors, and last-mile deployment partners.
- Tech Innovation & Evaluation: Pilot and assess new classroom technologies—teaching devices smart boards, offline-first learning kits—and recommend adoption based on learning outcomes and TCO.
- Internal IT Oversight: Ensure seamless internal IT operations—device provisioning, WiFi and VPNs, secure access management, and productivity tooling across offices.
- Team Leadership: Build and mentor IT support teams, regional hardware leads, and warehouse operations—ensuring rapid issue resolution and strong service orientation.
- Infrastructure Monitoring: Establish proactive health check systems (MDM dashboards, real-time alerts, tracking) to maintain uptime and reduce incidents.
We Value:
- CLEAR, OUTCOME-DRIVEN LEADERSHIP WITH HIGH ACCOUNTABILITY.
- STRONG VENDOR AND STAKEHOLDER MANAGEMENT WITH NEGOTIATION SAVVY.
- ABILITY TO BALANCE FIELD REALITIES WITH STRATEGIC GOALS.
- FIRST-PRINCIPLES THINKER WHO IS CURIOUS ABOUT HOW FUTURE HARDWARE WILL SHAPE EDUCATION.
- HIGH BIAS FOR ACTION, WITH COMFORT IN HIGH-SCALE, HIGH-COMPLEXITY ENVIRONMENTS.
Please note, we do not consider experience in building IT systems in education as mandatory but it's an added advantage.
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