Learning and Development Specialist
4 days ago
Company Overview
Join a forward-thinking FinTech organization that values innovation, fosters professional growth, and prioritizes excellence in learning and development.We are seeking an experienced Learning and Development Specialist to lead the design and delivery of impactful training programs. This role focuses on driving operational excellence and enhancing organizational capabilities.
About the RoleThis is a full-time position based in Turbhe, Mumbai, with a work mode that requires working from the office. As a key member of our team, you will be responsible for:
- Designing, evaluating, and delivering training programs to meet organizational and business objectives.
- Developing comprehensive training materials, including course outlines, presentations, role-play scenarios, and reference guides, aligned with company policies and product offerings.
- Leading training programs focused on operational processes, systems, and procedures.
You will also monitor customer interactions (call recordings and live sessions) to identify strengths and areas of improvement, implement learning assessments and effectiveness testing, and continuously enhance training programs by incorporating new technologies and best practices.
RequirementsTo be successful in this role, you will need:
- A Full-time MBA with 4+ years of experience in Learning & Development, and broad exposure to HR domains such as Organization Development, Talent Management, and Employee Engagement.
- Prior experience in the BFSI, with expertise in designing and executing organization-wide talent management and development programs.
- Proactive, detail-oriented, and a problem solver with strong analytical skills.
- Proven ability to multitask and manage diverse stakeholders effectively.
- Exceptional communication, collaboration, and listening skills.
We offer a competitive salary range of ₹1,200,000 - ₹1,800,000 per annum, depending on experience. You will also have access to benefits such as health insurance, retirement plans, and paid time off. Join us and be part of a dynamic team that values innovation and excellence in learning and development.
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