Retail Transformation Specialist

7 days ago

Erode, Tamil Nadu, India beBeeExpert Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title:

A Retail Transformation Expert

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Job Description:

We are seeking a highly skilled and experienced Retail Transformation Expert to lead business transformation initiatives across retail operations.

This role requires bridging the gap between business needs and technology solutions, driving customer engagement, operational efficiency, and process improvements.

  • Transformation Leadership & Discovery:
    • Conduct workshops to understand client pain points, business processes, reporting & dashboarding needs
    • Translate business requirements into functional specifications
  • Technical Fit:
    • Translate the functional specifications derived from the workshop to a technical fit document
    • Identify & highlight feature/reporting/dashboarding gaps
    • Collaborate with technical teams to configure and deploy systems aligned with business goals
  • Stakeholder Collaboration:
    • Act as a trusted advisor to marketing, operations, and IT teams
    • Ensure alignment between business strategy and technology roadmap
  • Effective Onboarding:
    • Ensure all functional specifications are deployed in the software (reports, dashboards, models, audiences etc)
    • Train super users of our clients on the platform
    • Explain the support mechanism and set cadences for support / business related queries

Required Skills & Qualifications:

  • 5+ years of experience in retail consulting, business analysis, or solution delivery
  • Strong understanding of retail operations: POS, loyalty, CRM, inventory, and customer experience
  • Knowledge of Marketing Automation tools & how they function
  • Familiarity with analytics platforms (e.g., Power BI, Tableau, Google Analytics) is preferred
  • Excellent communication, stakeholder management, and presentation skills
  • Ability to work in fast-paced, client-facing environments

About Our Solutions:

Our innovations have garnered recognition from top industry analysts such as Gartner and Forrester. We help consumer businesses maximize customer value by automating decisioning across their retail business lifecycle, with AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain.

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