
Expert Technical Program Manager
5 days ago
Ambitious professionals seeking a challenging role are encouraged to apply for this position.
- Main Responsibilities:
- Lead end-to-end delivery of intelligent automation and generative-AI programs, translating business goals into scalable technical road-maps and coordinating cross-functional engineering, data science, security, and operations teams.
- Define project scope, success metrics, and release plans for GenAI, Agentic AI, and RPA solutions.
- Build and maintain detailed schedules, sprint plans, risk registers, and dependency maps.
- Drive discovery workshops to capture business processes and identify automation or agentic opportunities.
- Partner with solution architects to select models, prompt-engineering patterns, and orchestration frameworks.
- Oversee development and deployment of RPA bots and AI agents on cloud platforms.
- Champion secure-by-design practices, ensuring model governance, data privacy, and Responsible AI compliance.
- Establish KPIs—cost per transaction, latency, agent autonomy level, bot uptime—and deliver regular executive dashboards.
- Manage vendor contracts and budgets.
- Mentor scrum teams, conduct sprint retros, and drive continuous improvement with OKR tracking.
- Coordinate change-management, user training, and hyper-care for production rollouts.
Required Skills and Qualifications:
- Technical Project Management Experience: 6-8 years in technical project or program management, with at least 2 years leading AI/ML initiatives.
- Demonstrated Delivery of GenAI or LLM-based Solutions: hands-on familiarity with RPA toolchains and process-mining platforms.
- Proven Command of Agile, Scrum, and Kanban Rituals: Jira and Confluence power user.
- Solid Grasp of Cloud-Native Architectures: microservices, APIs, Docker/Kubernetes, and CI/CD pipelines.
- Strong Data Literacy: SQL, basic Python, prompt engineering, and model evaluation metrics (BLEU, ROUGE, hallucination rate).
- Experience Managing Multi-Stakeholder Programs: across product, legal, security, and operations.
- Excellent Communication and Stakeholder Management Skills: executive presentation skills.
Benefits:
- Cutting-edge GenAI and Autonomous-Process Programs: opportunity to work on enterprise-scale projects.
- Flat, Innovation-Driven Culture: rapid decision cycles and flat organizational structure.
- Competitive Compensation and Benefits: performance bonuses and continuous learning budget.
Why This Role is Ideal:
- Challenging Work Environment: opportunity to work on complex, real-world projects.
- Opportunity for Growth and Development: professional growth opportunities and exposure to new technologies.
- Collaborative Team Environment: collaborative team culture and open communication channels.
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