Senior Financial Operations Manager
2 weeks ago
Job Description:
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- Drive operational excellence and business transformation by managing end-to-end service delivery for Finance & Accounting business units within our Financial Shared Services Business Unit.">
- Build and lead high-performing teams, drive strategic direction of the shared services function, and foster a culture of continuous improvement.">
- Oversight of delivery KPIs and SLAs, driving service excellence, and enhancing client satisfaction through operational innovation and robust stakeholder engagement.">
- Establish and manage SLA/KPI frameworks, driving continuous service improvements, and oversee end-to-end Finance & Accounts (F&A) shared services operations ensuring high efficiency, compliance, and cost control.">
Required Skills and Qualifications:
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- Qualified CA/CWA">
- Relevant experience of 15+ years in a Shared Service Centre">
- Minimum of 15 years of progressive experience in Finance & Accounts, with significant exposure to shared services environments.">
- Proven expertise in managing large teams and complex F&A operations, finance systems, regulatory compliance, internal controls, and reporting standards.">
- Excellent leadership, stakeholder management, and communication skills, as well as expertise in multi-client service management, SLA governance, and financial automation.">
- Strong understanding of cost structures, inventory costing, and financial operations in high-precision automotive component manufacturing, as well as proven ability to manage financial risks, compliance, audits, and strategic cost control initiatives.">
- Exposure and experience of working in SAP/ Oracle ERP platform, strong command of finance systems, regulatory compliance, internal controls, and reporting standards, along with excellent leadership, stakeholder management, and analytical problem-solving skills.">
Benefits:
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- Opportunity to work with a leading Global Business Services company providing a range of services and solutions in strategy, consulting, and operations management.">
- Chance to contribute to process transformation, digital technology enablement, and creating and managing value-generating business services.">
- Collaborative and dynamic work environment with a team of highly skilled professionals managing 300+ clients across 20 countries with 10 key delivery centers.">
About Pierian Services:
">Pierian Services is a leading Global Business Services company, providing a range of services and solutions in strategy, consulting, and operations management. We have helped several Fortune 500 companies and new-age start-ups work smarter and achieve accelerated growth through process transformation, digital technology enablement, and creating and managing value-generating business services.
">The Opportunity:
">We are seeking an accomplished and strategic Service Delivery Head to lead and manage end-to-end service delivery for Finance & Accounting business units within our Financial Shared Services Business Unit. This role demands a results-oriented professional with deep expertise in managing large-scale finance operations, delivering process excellence, and leading organizational transformation.
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