Trade Services Processor

1 month ago


Bengaluru, Karnataka, India WELLS FARGO BANK Full time
About this Role

We are seeking a skilled Trade Services Processor to join our team at Wells Fargo Bank. As a Trade Services Processor, you will play a critical role in ensuring customer satisfaction by providing support services in the delivery of a wide range of Trade Service products.

Key Responsibilities
  • Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
  • Perform issuing, advising, and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
  • Guide individuals on complex tasks, including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
  • Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
  • Prioritize work and provide day-to-day leadership to team
  • Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Requirements
  • 9+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Experience in Trade Service, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
What We Offer

We value diversity, equity, and inclusion in the workplace and welcome applications for employment from all qualified candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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