Senior Automation Support Engineer

2 weeks ago


Noida, Uttar Pradesh, India BrowserStack Full time

About the Role

BrowserStack is seeking a skilled Senior Automation Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our customers, resolving technical issues, and collaborating with cross-functional teams to deliver exceptional results.

Key Responsibilities

  • Provide 24/5 enterprise support to BrowserStack customers
  • Active debugging on user's framework and integration to ensure they run across all browser platforms
  • Respond to public queries around BrowserStack products on forums
  • Collaborate with Engineering, Product Management & Sales teams to fix product issues quickly & to provide product improvement ideas
  • Actively contribute to the public & internal Knowledge-base

Requirements

  • 3+ Experience in Technical Support/Automation QA roles
  • Excellent command of written & spoken English
  • Good customer interaction skills through the spectrum of customer sentiments
  • Knowledge or hands-on experience in functional and automation testing tools/frameworks like Selenium, Cypress, Playwright, Appium, etc.
  • Hands-on experience in at least one programming language like Java, Node JS, Python, Ruby, etc.
  • Knowledge of version control systems like Git, Github, Team Foundation Server (TFS), etc
  • Basic understanding of APIs, bash or cURL scripting
  • Basic knowledge of writing SQL queries like SELECT statements and JOIN clauses
  • Basic know-how of networking concepts (http/s, ping, tracert, SSL, TCP/IP, Firewalls, Proxies, DNS, etc)
  • Basic understanding of Web Technologies like HTML, JavaScript, CSS, XML
  • Problem-solving, analytical skills, and troubleshooting skills to address various customer use cases or requirements
  • Should be a team player and should have a can-do attitude

What We Offer

  • Medical insurance for self, spouse, up to 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
  • Gratuity as per payment of Gratuity Act, 1972
  • Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
  • Remote-First work environment that allows our people to work from anywhere in India
  • Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    Job Title: Automation Support EngineerRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special.We welcome all makers, forward thinkers, and problem solvers who are looking for...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    At Rockwell Automation, we're passionate about helping manufacturers around the world achieve their goals. As a Senior Engineer, you'll be part of a team that's dedicated to delivering innovative solutions that drive productivity, sustainability, and agility.We're looking for a highly skilled engineer with expertise in Integrated Architecture, Component and...


  • Noida, Uttar Pradesh, India BrowserStack Full time

    About BrowserStackBrowserStack is the world's leading software testing platform, powering over two million tests every day across 19 global data centers. Our products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers,...


  • Noida, Uttar Pradesh, India BrowserStack Full time

    At BrowserStack, we're looking for a seasoned Senior Automation Support Engineer to join our team. As a key member of our support team, you'll be responsible for providing top-notch technical support to our customers, ensuring they get the most out of our products.What does this role entail?Provide 24/5 enterprise support to BrowserStack customers,...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    Job DescriptionRockwell Automation is a global leader in industrial automation, empowering manufacturers to improve productivity, sustainability, and agility.We are seeking a highly skilled Senior Engineer to join our team, responsible for designing, defining, and implementing complex system requirements for our customers.The ideal candidate will have a deep...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    At Rockwell Automation, we're on a mission to help manufacturers be more productive, sustainable, and agile. Our team of experts is passionate about creating innovative solutions that make a real impact.We're looking for a talented Senior Software Engineer to join our team. As a key member of our team, you'll be responsible for designing and developing...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    At Rockwell Automation, we're committed to helping manufacturers be more productive, sustainable, and agile. As a Senior Engineer, you'll play a critical role in designing, defining, and implementing complex system requirements for our customers.Key Responsibilities:Design and develop complex system requirements for customersCoordinate design of subsystems...


  • Noida, Uttar Pradesh, India BrowserStack Full time

    About BrowserStackBrowserStack is the world's leading software testing platform, powering over two million tests every day across 19 global data centers. Our products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers,...

  • Senior Engineer

    2 weeks ago


    Noida, Uttar Pradesh, India Rockwell Automation Full time

    Job SummaryRockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile. As a Senior Engineer - Project Lead, you will be responsible for designing, defining, and implementing complex system requirements for customers.Responsibilities• Determine system specifications, input/output processes,...


  • Noida, Uttar Pradesh, India BrowserStack Full time

    About the Role:Become a part of BrowserStack's team and help us deliver exceptional support to our customers. As a Senior Automation Support Specialist, you will be responsible for resolving technical and functional issues related to our automation testing products.Key Responsibilities:Assist customers with debugging and finding solutions to technical...


  • Noida, Uttar Pradesh, India BrowserStack Full time

    About the RoleBrowserStack is seeking a skilled Automation Support Engineer to join our team. As an Automation Support Engineer, you will be responsible for providing technical support to customers related to automation testing products. You will assist with debugging, finding solutions, and collaborating with cross-functional teams to resolve customer...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping manufacturers improve productivity, sustainability, and agility. We welcome skilled professionals who can help our customers overcome challenges and achieve their goals.Position SummaryThe Technical Support Engineer will work with customers to resolve application and product issues,...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    At Rockwell Automation, we're committed to helping manufacturers be more productive, sustainable, and agile. As a Senior Engineer on our team, you'll play a key role in delivering projects that make a real difference in people's lives.We're seeking a highly skilled and experienced Senior Engineer to join our team. The ideal candidate will have a strong...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    Position SummaryThe Technical Support Specialist will provide technical assistance to customers in resolving application and product issues related to automation systems. This will enable customers to maintain or improve their automation systems.This role requires self-initiative, ownership, excellent soft skills, motivation to provide exceptional customer...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With over 28,000 employees who make the world better every day, we know we have something special.We welcome talented individuals who are passionate about solving complex problems and making a meaningful impact. If you're...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader that empowers manufacturers to be more productive, sustainable, and agile. We value innovative problem solvers who drive meaningful change.We are seeking a seasoned Power Platform Engineer to join our team. As a key player in our collaboration services, you will design and develop automation tools to enhance...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader dedicated to helping manufacturers be more productive, sustainable, and agile. With a team of over 28,000 employees who strive to make the world a better place every day, we know we have something special. Our customers - amazing companies that help feed the world, provide life-saving medicine on a global...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    At Rockwell Automation, we are seeking a highly skilled Senior Software Development Engineer to join our team. As a key member of our organization, you will be responsible for designing, defining, and implementing complex system requirements for our customers.Key Responsibilities:Determine system specifications, input/output processes, and working parameters...


  • Noida, Uttar Pradesh, India Rockwell Automation Full time

    At Rockwell Automation, we are committed to helping manufacturers be more productive, sustainable, and agile. As a Technical Support Specialist, you will play a critical role in ensuring our customers' automation systems run smoothly and efficiently.Key Responsibilities:The Technical Support Specialist will work closely with customers to resolve application...


  • Noida, Uttar Pradesh, India CresTech Software Full time

    Job Title: Senior Software Automation EngineerJob Summary:We are seeking a skilled Senior Software Automation Engineer to join our team at Crestech Software. As a Senior Software Automation Engineer, you will be responsible for designing, developing, and maintaining automated testing frameworks for our software applications.Key Responsibilities:Design and...