Auction Operations Manager

2 weeks ago

Chennai, Tamil Nadu, India beBeeAuction Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Title:
Auction Operations Manager

Overview
Our client is seeking a skilled and experienced Auction Operations Manager to oversee the management of vehicle auctions from start to finish. The ideal candidate will be responsible for ensuring smooth operations, maximizing auction sales performance, and providing excellent customer service.

Key Responsibilities:
- Auction Management: Coordinate and oversee vehicle auctions, ensuring all vehicles are accurately listed, described, and presented for auction.
- Sales & Negotiation: Build relationships with buyers, sellers, and stakeholders to facilitate smooth transactions, negotiate auction terms to maximize revenue, and provide advice and support on auction-related queries.
- Customer Relationship Management: Develop and manage relationships with existing clients, identify new business opportunities, and provide exceptional customer service before, during, and after auctions.
- Marketing & Promotion: Assist in marketing auction events to attract high-quality vehicles and buyers, promote upcoming auctions via various channels, and track industry trends, market prices, and competitor activity.
- Financial & Operational Support: Monitor auction bids, sales, and payments, ensure accuracy and timely processing, and handle post-auction settlement and payment processing for both buyers and sellers.

Requirements:
- Bachelor's degree in Business, Marketing, Automotive, or a related field preferred.
- 2+ years of experience in vehicle auctions, sales, or a similar industry (automotive or retail).
- Knowledge of vehicle specifications, auction processes, and market trends.
- Strong negotiation and sales skills, excellent communication and interpersonal abilities, attention to detail, and ability to handle multiple tasks simultaneously.
- Proficient in Microsoft Office Suite and auction software platforms.
- Ability to work in a fast-paced, target-driven environment.
- Passion for automobiles and the vehicle industry, ability to work evenings and weekends during auction events if required, strong organizational skills, and proactive approach to problem-solving.

Preferred Attributes:
- Previous experience working in a similar auction house or vehicle sales environment.
- Familiarity with online vehicle auction platforms.
- Knowledge of industry regulations and compliance standards.

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