Destination Experience Coordinator

1 week ago

Dombivli, Maharashtra, India beBeeRevenueManagement Full time ₹ 60,00,000 - ₹ 72,00,000

Job Title: Revenue Management Specialist

Job Description

We are seeking a highly skilled and detail-oriented individual to support our online travel distribution efforts. The successful candidate will be responsible for handling Online Travel Agency (OTA) extranets, updating rates and inventory, ensuring listing accuracy, managing guest reviews, and supporting the revenue team in driving occupancy and visibility.

Key Responsibilities:
  • Update and maintain rates, availability, and promotions across OTA platforms.
  • Ensure property listings (photos, descriptions, amenities) are accurate and up-to-date.
  • Support in maintaining rate parity across OTAs and direct channels.
Content and Quality
  • Coordinate with design/marketing teams for uploading new property photos and content.
  • Monitor guest reviews and ratings, ensure timely responses, and escalate feedback to operations teams.
Coordination and Execution
  • Work closely with OTA account managers for promotions, tactical campaigns, and visibility offers.
  • Collaborate with sales, reservations, and front office teams to execute promotions and ensure smooth booking operations.
Performance Tracking
  • Track daily bookings, cancellations, and occupancy trends from OTAs.
  • Prepare basic reports and share insights with the OTA and Revenue Manager.
Required Skills and Qualifications
  • Basic understanding of OTA platforms (Booking.com, Expedia, Goibibo, MakeMyTrip, etc.).
  • Proficiency in MS Excel/Google Sheets.
  • Strong attention to detail and accuracy in managing rates and inventory.
  • Good communication and coordination skills.
  • Ability to multitask and work in a fast-paced hospitality environment.

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