Senior Hostel Operations Manager

5 days ago


Kota, Rajasthan, India beBeeLeadership Full time ₹ 10,00,000 - ₹ 16,00,000
Lead Hostel Operations Specialist

Job Description:

We are seeking a highly skilled and experienced Lead Hostel Operations Specialist to lead our hostel operations team. The successful candidate will be responsible for driving the overall hostel operations strategy, managing key external vendors, and acting as the central point of contact for all student and parent-related concerns around accommodation.

  • Develop and implement effective hostel operations strategies to ensure smooth, student-friendly operations.
  • Lead a team of hostel managers, support staff, and vendor coordinators to achieve exceptional customer service standards.
  • Collaborate with the Programme Director and Parent Affairs Team to align hostel policies with institutional goals.
  • Provide proactive, transparent communication with parents, especially in sensitive or emergency situations.

Key Responsibilities:

Hostel Operations Leadership
  • Own and drive the overall hostel operations strategy, from move-ins to daily services to escalations.
  • Manage key external vendors to ensure seamless collaboration between departments.
Team Management
  • Lead a team of hostel managers, support staff, and vendor coordinators to achieve exceptional customer service standards.
Communication and Stakeholder Management
  • Act as the primary escalation point for student and parent concerns related to residential life.
  • Provide proactive, transparent communication with parents, especially in sensitive or emergency situations.


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