Business Development Coordinator

1 week ago


Gurgaon, Haryana, India beBeeLogistics Full time

Job Summary:

This is a key role in the business, responsible for delivering exceptional customer service and driving growth through effective logistics management.

Key Responsibilities:
  • Coordinate with customers to resolve queries and issues
  • Excellent problem-solving skills, providing timely solutions
  • Manage client escalations and closures effectively
  • Regularly review MIS reports and share insights with customers
  • Ensure timely shipment pick-ups and connections as per defined timelines
  • Generate necessary documents for transportation, including LR, GP, and Ewaybill
  • Prepare invoices for assigned customers and submit on time
  • Collect payments promptly
  • Collaborate with Warehouse teams for daily system entries and transactions
  • Conduct regular stock reconciliations with warehouses as per schedule
  • Focus on delivering exceptional customer satisfaction
  • Maintain a Moments of Truth (MOM) log and action plan for continuous improvement
Requirements:
  • Strong communication and presentation skills
  • Proficient in MS Office, particularly PowerPoint, Excel, and other applications
  • Keen interest in logistics and supply chain management
  • Ability to learn and implement new processes
  • Adaptable attitude and willingness to explore new opportunities
  • Commitment to delivering results and flexibility in work approach


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