Team Lead

1 day ago


Kollam, Kerala, India beBeeOperations Full time ₹ 8,00,000 - ₹ 15,00,000
Job Title: Operations Team Lead

The role of Operations Team Lead is a key position in our organization. The successful candidate will be responsible for supervising and leading a team of Team Leads and associates to meet all Service Level Agreements (SLAs).

  • Supervise and lead a group of Team Leads and associates to meet all SLA's relative to any and all functions in the Department.
  • Maintain daily, weekly and monthly production reports.
  • Drive customer experience metrics.
  • Meet all key SLAs and Key Performance Indicators (KPIs).
Responsibilities:

The ideal candidate will have strong analytical and logical skills, with good knowledge of MS Office. They should also possess team leading skills, mentoring and motivating skills, coaching and feedback skills, and a positive attitude.

About Us:

We specialize in transformational solutions to deliver increased efficiency, deeper insights, and superior outcomes.

This is an exciting opportunity to join our team and contribute to delivering exceptional results.


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