Operations Associate
6 days ago
FourKites is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. We track more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reach over 185 countries.
Job DescriptionWe are seeking a highly skilled Operations Associate to join our team. As an Operations Associate, you will be responsible for managing our customers and carriers experience through your relationships and technical expertise.
Key Responsibilities:
- Onboard carriers to our platform, using creativity to solve unique and changing problems
- Lead carrier calls, set follow-up tasks, and action items
- Navigate and understand enterprise level software, diagnose and solve complex technical and operational problems
- Understand customer and company business objectives to determine and execute on carrier onboarding and compliance goals
- Provide regular updates on onboarding and compliance progress to customers
- Maintain clear, updated, and accurate records in our CRM, as well as update other relevant internal documentation
- Identify and implement best practices for capturing and utilizing visibility data
- Engage carriers to improve operations and tracking quality through proactive account management
- Monitor data and collaborate with carriers and shippers to resolve issues promptly
- Provide regular updates on implementation progress and challenges
- Coordinate with customers and support teams to prioritize issue resolution
- Liaison with carrier onboarding teams to enhance experience
- Manage carrier dependencies to accelerate adoption
- Collaborate cross-functionally with Marketing, Sales, and Engineering to streamline processes and improve our product
- Complete strategic projects as assigned and collaborate to complete company and department OKRs
- Act as a stakeholder and a voice for Operations and our carriers, providing product feedback and serving as a product subject matter expert
- Responsible for achieving individual quarterly OKRs and KPIs
Requirements:
- Bachelor's degree from an accredited university
- Proficient in MS Office, Google Apps, and CRM tools
- Customer-facing experience
- Experience in logistics or SaaS a plus
What We Offer:
- Competitive compensation with stock options
- Outstanding benefits
- Collaborative culture
- 5 global recharge days
- Hybrid, flexible approach to work
- Parental leave for all parents
- Annual wellness stipend
- Volunteer days
- Ongoing learning & development opportunities
-
Operations Associate
7 days ago
Chennai, Tamil Nadu, India WELLS FARGO BANK Full timeAbout this RoleWe are seeking a highly organized and detail-oriented Operations Associate to join our team at Wells Fargo Bank.Key ResponsibilitiesPerform general clerical operations tasks, including receiving, logging, batching, and distributing work.File, photocopy, and answer phones in a professional and courteous manner.Prepare and distribute incoming...
-
Operations Associate
7 days ago
Chennai, Tamil Nadu, India FOURKITES Full timeAbout FourKitesFourKites is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. We track more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reach over 185 countries.Job DescriptionWe are seeking an Operations Associate to join our...
-
Operations Associate
7 days ago
Chennai, Tamil Nadu, India WELLS FARGO BANK Full timeAbout this RoleWe are seeking a highly organized and detail-oriented Operations Associate to join our team at Wells Fargo Bank.Key ResponsibilitiesPerform routine clerical operations tasks, including receiving, logging, batching, and distributing work.File, photocopy, and answer phones in a professional and timely manner.Prepare and distribute incoming and...
-
Operations Associate
7 days ago
Chennai, Tamil Nadu, India WELLS FARGO BANK Full timeAbout this RoleWe are seeking an experienced Operations Associate to join our team at Wells Fargo Bank.Key ResponsibilitiesPerform general clerical operations tasks, including receiving, logging, batching, and distributing work.File, photocopy, and answer phones in a timely and efficient manner.Prepare and distribute incoming and outgoing mail, ensuring...
-
Data Operations Associate
4 days ago
Chennai, Tamil Nadu, India Athenahealth Full timeAbout the Role:We are seeking a highly motivated and detail-oriented Data Operations Associate to join our Sales & Marketing Data Operations division. As a Data Operations Associate, you will be responsible for performing various data quality activities such as data refresh, data analysis, and validation to ensure Salesforce data is accurate, complete,...
-
Chennai Operations Lead Associate
2 days ago
Chennai, Tamil Nadu, India WNS Global Services Full timeJob Title: Associate Lead - Chennai OperationsJob Summary:We are seeking a highly skilled Associate Lead to join our Chennai Operations team. The successful candidate will be responsible for leading a team of operations professionals and ensuring the smooth execution of our business processes.Key Responsibilities:Lead a team of operations professionals to...
-
Associate Director of Operations
6 days ago
Chennai, Tamil Nadu, India Chargeback Gurus Full timeJob Title: Associate DirectorAt Chargeback Gurus, we are seeking an experienced Associate Director to lead our operations team and drive business growth. The successful candidate will be responsible for overseeing and enhancing operational efficiency within our key verticals, ensuring smooth service delivery and outstanding client satisfaction.Key...
-
Senior Operations Associate
4 days ago
Chennai, Tamil Nadu, India Wolters Kluwer (India) Private Limited Full timeKey Responsibilities:Minimum three years of US tax experience, preferably with multiple tax return types (e.g., 1040, 1120, 1065, 1041, 990, etc.).Minimum two years of US tax experience, preferably with state tax returns.Experience with CCH Axcess Tax and/or CCH Pro system FX tax software is a plus.Knowledge of XML and e-filing is also desirable.Form testing...
-
Associate - Retail Operations Specialist
7 days ago
Chennai, Tamil Nadu, India ADCI - Tamil Nadu - A83 Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Associate to join our team in Amazon's Retail Process department. As a Pricing and Audit Associate, you will be responsible for monitoring pricing parameters and audit operations to ensure accuracy and efficiency.Key ResponsibilitiesMonitor pricing parameters and audit operations to identify...
-
Global Customer Operations Associate
7 days ago
Chennai, Tamil Nadu, India Intelsat Full timeJob Title: Global Customer Operations AssociateAt Intelsat, we are seeking a highly skilled and motivated Global Customer Operations Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our global customers.Key Responsibilities:Provide timely and effective...
-
Retail Operations Associate
1 day ago
Chennai, Tamil Nadu, India ADCI - Tamil Nadu - A83 Full timeWe are seeking a skilled Retail Operations Associate to join our team at ADCI - Tamil Nadu - A83. As a key member of our pricing and audit team, you will be responsible for monitoring pricing parameters and ensuring the accuracy of our online retail operations.Key Responsibilities:Monitor pricing parameters and identify products for auditConduct thorough...
-
Associate Manager HR Operations Specialist
6 days ago
Chennai, Tamil Nadu, India 2086 DXC Technology India Private Limited Full timeJob Title: Associate Manager HR OperationsJob Summary:We are seeking an experienced Associate Manager HR Operations to join our team at 2086 DXC Technology India Private Limited. The successful candidate will be responsible for designing and documenting Workday business processes, workflow, output, and data retention requirements.Key...
-
Operations Manager
7 days ago
Chennai, Tamil Nadu, India Guidehouse Full timeJob Summary:Guidehouse is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for planning, monitoring, and directing the production of our Associates. You will ensure that schedules are met and communicate with our VP and Associates Operations team to address any issues that may hinder meeting...
-
Associate - Retail Operations Specialist
5 days ago
Chennai, Tamil Nadu, India ADCI - Tamil Nadu - A83 Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Associate to join our Retail Process team in Tamil Nadu. As a key member of our team, you will be responsible for monitoring pricing parameters and audit operations, ensuring seamless execution of process goals and core values.Key ResponsibilitiesMonitor pricing parameters and audit operations...
-
Operations Manager
7 days ago
Chennai, Tamil Nadu, India Guidehouse Full time{"What We're Looking For": "We're seeking a highly skilled and experienced Operations Manager to join our team at Guidehouse. As an Operations Manager, you will be responsible for planning, monitoring, directing, and evaluating the production of our Associates. You will ensure that schedules are met and communicate with the leadership team if situations...
-
Operations Manager
7 days ago
Chennai, Tamil Nadu, India Guidehouse Full timeJob Summary:Guidehouse is seeking an experienced Operations Manager to join our team in India. As an Operations Manager, you will be responsible for planning, monitoring, directing, and evaluating the production of our Associates. You will ensure that schedules are met and communicate with the leadership team if situations occur that hinder meeting...
-
Credit Card Operations Associate
7 days ago
Chennai, Tamil Nadu, India Zeta Services Inc. Full timeAbout Zeta Services Inc.Zeta Services Inc. is a pioneering fintech company that empowers banks and financial institutions to launch innovative banking products. Founded in 2015, our flagship processing platform, Zeta Tachyon, is a modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk,...
-
Treasury Associate
4 days ago
Chennai, Tamil Nadu, India FXCM Full timeJob Title: Treasury Associate - Financial Operations SpecialistJob Summary:We are seeking a highly skilled Treasury Associate to join our team at FXCM. The successful candidate will be responsible for ensuring the timely execution of client and general business payments, adhering to all regulatory, servicing, and business requirements.Key Responsibilities:*...
-
Chennai Operations Lead Associate
1 day ago
Chennai, Tamil Nadu, India WNS Global Services Full timeJob Description:At WNS Global Services, we are seeking a highly skilled Operations Lead Associate to join our team in Chennai. The successful candidate will be responsible for receiving and allocating customer queries accurately and efficiently to the designated queues.Key Responsibilities:Core knowledge on invoice processing and reconciliation...
-
Healthcare Operations Senior Associate
3 days ago
Chennai, Tamil Nadu, India NTT DATA Services Full timeJob Summary: We are seeking a skilled Healthcare Operations Senior Associate to join our team at NTT DATA Services. The successful candidate will be responsible for validating and maintaining member details across various lines of business (LOBs), including Medicaid, Medicare, and Commercial.Key Responsibilities:Validate and maintain member details across...