Strategic RCM Product Development Lead

24 hours ago

Bengaluru, Karnataka, India Recro Full time

We are seeking a highly experienced and skilled Strategic RCM Product Development Lead to join our team at Recro, a leading Healthcare IT Consulting division. This role offers an exceptional opportunity for individuals with expertise in Revenue Cycle Management (RCM) to make a meaningful impact on the development of innovative products that meet regulatory and market demands.

Job Description

This is a unique chance to leverage your knowledge and experience in product management tools, Agile/Scrum methodologies, EHR/EMR integration, and client-facing skills to drive project success. As a Strategic RCM Product Development Lead, you will collaborate closely with our clients' internal stakeholders to ensure alignment with project objectives, timelines, and business goals.

About the Role
  • You will serve as the primary liaison between our development team and the client's internal teams, ensuring smooth communication and collaboration.
  • With your extensive experience in developing and implementing RCM products, you will guide and influence the process, acting as a trusted advisor throughout the product lifecycle.
  • You will work closely with the client's Product Owner and business stakeholders to ensure the product backlog is prioritized appropriately, facilitating backlog refinement sessions as needed.
Key Responsibilities

Your key responsibilities will include:

  • Client Engagement & Collaboration:
    • Serve as the primary liaison between the client's internal teams (business, IT, and stakeholders) and our development team, ensuring smooth communication and collaboration.
    • Understand the client's product vision and work closely with them to refine the product roadmap, ensuring it aligns with their business objectives.
    • Facilitate stakeholder meetings, ensuring client needs are clearly captured, prioritized, and executed effectively.
  • Product Development & Support:
    • Act as a subject matter expert (SME) in RCM processes and healthcare technology, guiding the client's decision-making with industry best practices.
    • Write detailed product requirements, user stories, and acceptance criteria.
    • Provide input into product design, and technical requirements to ensure they align with RCM standards and healthcare regulations.
    • Work alongside the client's Product Owner and business stakeholders to ensure the product backlog is prioritized appropriately, facilitating backlog refinement sessions as needed.
    • Work closely with the development team to ensure timely delivery of product features, removing blockers and ensuring the product meets high-quality standards.
  • Decision Support & Advisory:
    • Offer strategic advice on product decisions but understand that ultimate decision-making will remain with the client.
    • Provide recommendations on regulatory compliance, market trends, and competitive analysis, supporting the client in making data-driven product decisions.
  • Client Success & Product Delivery:
    • Collaborate with the client's teams and our development teams to track project progress, resolve bottlenecks, and ensure that product deliverables are met on time and within scope.
    • Assist in gathering and interpreting customer feedback, ensuring that product iterations meet end-user needs and the client's business objectives.
  • Market Research & Regulatory Insight:
    • Keep the client informed of the latest trends and changes in healthcare RCM, offering insights into how these can be integrated into the product roadmap.
    • Support the client in navigating healthcare regulations such as HIPAA, CMS guidelines, and other relevant standards that impact product development.
  • User Experience & Customer Focus:
    • Collaborate with UX/UI teams to ensure the product delivers a seamless and intuitive user experience.
    • Champion the voice of the customer and integrate customer feedback into the product development process.

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