Process Transformation Specialist

3 days ago

Delhi, Delhi, India beBeeTransformation Full time ₹ 15,00,000 - ₹ 27,00,000
Process Improvement Leader

About the Role:
  • Strategic Process Transformation:
    • Develop and lead strategic process initiatives that directly support business objectives.
    • Analyze existing workflows and business processes using Lean, Six Sigma, and BPM methodologies.
    • Apply DMAIC/DMADV principles to remove inefficiencies, reduce variation, and optimize quality and productivity.
  • Internal Consulting & Change Leadership:
    • Provide data-driven recommendations as the internal process advisor, serving the Managing Director.
    • Act as a catalyst for change by building influence with functional leaders and frontline teams.
    • Drive adoption of new processes by facilitating alignment, clarifying benefits, and navigating resistance.
  • Cross-Functional Collaboration (No Direct Reports):
    • Work across departments-manufacturing, engineering, supply chain, quality, HR, IT, finance, and commercial-to align improvement efforts with overall strategy.
    • Influence stakeholders without formal authority through data, logic, facilitation, and strategic communication.
    • Establish yourself as a respected, neutral party in cross-functional problem-solving.
  • Performance Metrics & Reporting:
    • Define, track, and report key performance indicators to measure the success of process initiatives and business impact.
    • Metrics include process cycle time, first-pass yield, OEE (Overall Equipment Effectiveness), cost per transaction, and SLA compliance across functions.
  • Digital Enablement & Automation Support:
    • Identify opportunities for automation and digital transformation in routine business workflows.
    • Collaborate with IT and digital teams to implement RPA, ERP enhancements, and paperless solutions.
    • Use process mining or data visualization tools to uncover hidden inefficiencies.
  • Capability Building & Culture Change:
    • Promote Lean thinking and continuous improvement behaviors across all levels.
    • Deliver workshops, quick wins, and on-the-floor coaching where needed.
    • Build informal networks of process champions across the business to support cultural transformation.

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