Lead IT Project Manager
4 days ago
Job Overview:
Open Destinations Limited, a leading technology provider to the travel industry, is seeking an experienced Lead IT Project Manager. The successful candidate will oversee a team of developers, ensuring timely delivery of projects and excellent customer satisfaction.
About Us:
We have 25 years of real-world experience in providing innovative technology solutions to tour and rail operators. Our expertise helps 10,000+ travel professionals every day.
Key Responsibilities:
- Manage a team of developers, allocating tasks and ensuring SLAs are met.
- Coordinate with the development team to deliver fixes, patches, and product releases on time.
- Conduct root cause analysis for issues and failures, aiming for continuous improvement.
- Monitor and manage SLAs and KPIs, reporting progress to management.
- Maintain a positive team environment, focusing on skill development and attrition management.
Requirements:
- A minimum of 8 years of experience in the IT sector, with at least 2 years in support functions.
- Strong communication, problem-solving, and people management skills.
- Proficiency in data analysis and reporting.
Salary Estimate:
₹150,000 - ₹250,000 per annum (based on location and experience), depending on qualifications and performance.
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