
Domain Name Specialist
6 days ago
Newfold Digital seeks Compliance Associate to manage domain names and resolve disputes.
Key Responsibilities:
- Assist Registrants in managing their domain names.
- Resolve Domain name ownership disputes.
- Review and verify accounts flagged due to OFAC and SDN sanctions.
- Handle Reseller queries related to company, profile, and username change requests.
- Manage domain arbitration cases filed via UDRP/INDRP.
- Perform day-to-day operations involving daily tasks.
- Ensure Resellers are in compliance with ICANN guidelines.
- Handle ICANN accreditation for new Registrars.
- Registrar liaison and handling operational tasks.
- Set up and manage Registrar Escrow Deposits.
We're looking for candidates with:
- 0-2 years of experience in Customer Service, Tech support, or a similar capacity, preferably on an IT platform.
- Graduate from any stream. Preferably Commerce, Engineering, or BSC (IT or Computers).
- Impeccable communication skills.
- Good working knowledge of computers and the Internet; strong ability to develop new skills.
- Proficient in Ms.Excel and Ms.Word.
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