Senior Community Experience Manager

2 days ago

Lucknow, Uttar Pradesh, India beBeeCommunity Full time US$ 90,000 - US$ 1,20,000

Job Description: We are seeking a dynamic and strategic Community Manager to build and nurture a thriving long-term community and social media presence.

This role involves developing strategies to build, grow, and engage a vibrant online and offline community, fostering a sense of belonging and loyalty. The ideal candidate will have a strong understanding of social media platforms, trends, and analytics, as well as experience with influencer marketing campaigns.

Key Responsibilities:
  • Community Building & Engagement: Develop strategies to create a positive and constructive environment, where users feel valued and engaged.
  • Content Curation & Moderation: Curate and create engaging content relevant to the community, and actively moderate discussions to ensure a high-quality user experience.
  • Online Event Management: Plan, organize, promote, and execute a series of engaging online events (e.g., webinars, workshops, virtual conferences) that drive community growth and engagement.
  • Social Media Strategy & Management: Develop and implement comprehensive social media strategies to increase brand awareness, drive engagement, and support community growth.
  • Influencer Marketing: Identify, recruit, and manage relationships with key industry influencers to amplify our message, expand reach, and drive community participation.
  • Speaker Coordination: Liaise with speakers for both online and offline events, managing schedules, content requirements, and logistics.
  • Market Analysis & GTM Strategy: Analyze market trends and community insights to identify new market opportunities and develop targeted Go-To-Market strategies.
  • Feedback & Reporting: Collect and analyze community feedback, providing actionable insights to internal teams for product/service improvement and reporting on community growth, engagement metrics, and event performance.
  • Brand Advocacy: Cultivate brand advocates within the community and empower them to promote our initiatives.

Requirements:

  • Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
  • Proven 3+ years experience in community management, social media management, and online event management.
  • Demonstrable success in building and engaging online communities.
  • Strong organizational skills and attention to detail, especially for event planning.
  • Ability to analyze data and translate insights into actionable strategies.
  • Creative thinker with a proactive and collaborative approach.

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