Forex Trading Support Specialist

2 weeks ago


Indore, Madhya Pradesh, India TechFun consultant Full time

About the Role:

TechFun Consultant is seeking a Customer Care Executive to join their team in the exciting realm of forex trading. This dynamic role is perfect for freshers with less than 1 year of experience who possess excellent communication skills, empathy, problem-solving abilities, patience, active listening skills, conflict resolution expertise, time management capabilities, and adaptability. The job location options include Indore, Gurgaon, and Jaipur, and the employment type is Full-Time.

Key Responsibilities:

  • Provide and process information in response to customer inquiries, concerns, and requests about forex trading.
  • Address customer issues and resolve them effectively to ensure customer satisfaction and retention.
  • Maintain accurate records of customer interactions and transactions to ensure seamless customer experience.
  • Assist with customer onboarding, account management, and trading platform navigation to enhance their trading experience.

Requirements:

  • Graduation mandatory.
  • Fluent / Excellent Communication Skills.
  • International Process.
  • Voice Process.
  • 5 - 6 Days Working.
  • Rotational Shifts.

Salary Information:

  • Salary in Indore - 11K To 20K CTC.
  • Salary in Gurgaon - 26K To 32K CTC.
  • Salary in Jaipur - 26K To 34K CTC.


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