Forex Trading Support Specialist
2 weeks ago
About the Role:
TechFun Consultant is seeking a Customer Care Executive to join their team in the exciting realm of forex trading. This dynamic role is perfect for freshers with less than 1 year of experience who possess excellent communication skills, empathy, problem-solving abilities, patience, active listening skills, conflict resolution expertise, time management capabilities, and adaptability. The job location options include Indore, Gurgaon, and Jaipur, and the employment type is Full-Time.
Key Responsibilities:
- Provide and process information in response to customer inquiries, concerns, and requests about forex trading.
- Address customer issues and resolve them effectively to ensure customer satisfaction and retention.
- Maintain accurate records of customer interactions and transactions to ensure seamless customer experience.
- Assist with customer onboarding, account management, and trading platform navigation to enhance their trading experience.
Requirements:
- Graduation mandatory.
- Fluent / Excellent Communication Skills.
- International Process.
- Voice Process.
- 5 - 6 Days Working.
- Rotational Shifts.
Salary Information:
- Salary in Indore - 11K To 20K CTC.
- Salary in Gurgaon - 26K To 32K CTC.
- Salary in Jaipur - 26K To 34K CTC.
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