Residential Life Director

1 week ago

Udaipur, Rajasthan, India beBeeManagement Full time ₹ 70,00,000 - ₹ 1,10,00,000

Job Title: Hostel Operations Manager

About the Role:

The Hostel Operations Manager will be responsible for leading a team of hostel managers and support staff to ensure smooth, student-friendly operations.

Key Responsibilities:

  • Own and drive the overall hostel operations strategy from move-ins to daily services to escalations.
  • Lead a team of hostel managers, support staff, and vendor coordinators to ensure seamless collaboration between departments.
  • Work closely with senior management and other teams to align hostel policies with institutional goals.
  • Maintain proactive, transparent communication with parents especially in sensitive or emergency situations.
  • Build confidence and trust across all stakeholder groups through consistent delivery and empathetic engagement.
  • Oversee all third-party vendors and partners involved in housekeeping, security, food, and maintenance.
  • Review and approve SOPs, incident reports, safety checks, and compliance protocols.
  • Champion a positive residential culture - inclusive, respectful, and aligned with student well-being.
  • Design initiatives to gather feedback, address grievances efficiently, and continuously improve the residential experience.
  • Presentation of regular reports on hostel performance, grievances, service levels, and student satisfaction.

Ideal Candidate Profile:

We are looking for a seasoned professional with 4-8 years of experience in a leadership or supervisory role in hospitality, luxury housing, student co-living, or client experience.

Candidates should have exceptional communication and interpersonal skills, demonstrated ability in leading teams, managing vendors, and getting things done through others.

Female candidates are strongly encouraged to apply as we strive to build a balanced and empathetic leadership team.

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