Customer Experience Architect

Job Overview:We are seeking an experienced Technical Architect to join our team at TTEC Digital. In this role, you will be responsible for designing and architecting NICE platform solutions, as well as mentoring a team of consultants to deliver innovative customer experiences. As a key member of our team, you will contribute to the growth and success of our...

We are looking for a highly skilled Digital Experience Architect to design and build exceptional customer experiences in our Customer Data Platform at Evernorth. As a key member of our team, you will be responsible for creating omnichannel experiences that meet our customers where they're at in the most personalized way possible.About UsWe are Evernorth...

About the RoleWe are seeking a Digital Experience Architect to join our team at NetElixir. As a key member of our digital experience team, you will be responsible for designing and developing new Shopify themes, customizing existing themes, and creating new Shopify stores to meet the unique needs of our clients.Key Responsibilities:Collaborate with...

About the RoleWe are seeking a highly skilled Customer Engagement Architect to lead the design and implementation of advanced decisioning solutions using Pega Customer Decision Hub (CDH). This role requires deep expertise in adaptive and predictive analytics, decision strategies, and NBA Designer to drive personalized customer engagement.The ideal candidate...

Overview Responsibilities Architect an Omnichannel Self-Service Ecosystem: Lead the design and implementation of a seamless self-service experience across ServiceNow's mobile app, virtual agent bot, It service portal, voice/IVR etc. Ensure the chatbot and other channels integrate seamlessly with the existing digital ecosystem. Drive Adoption Through...

**About the Role:**We are looking for a highly skilled Cybersecurity Architect - Customer Identity to join our team at Gap Inc. As a Cybersecurity Architect, you will be responsible for designing and implementing secure customer identity platforms using tools like Ping, Okta, or similar technologies.**Responsibilities:**Design and implement secure customer...

Company DescriptionEcomous is a D2C brands accelerator where we have exciting D2C brands across different niches like haircare, pet, and wellness.Role DescriptionThe Customer Experience Specialist will be responsible for ensuring a positive customer journey, from handling customer calls and following up with them regularly, to resolving issues and collecting...

Company DescriptionEcomous is a D2C brands accelerator where we have exciting D2C brands across different niches like haircare, pet, and wellness.Role DescriptionThe Customer Experience Specialist will be responsible for ensuring a positive customer journey, from handling customer calls and following up with them regularly, to resolving issues and collecting...

About Old School:Old School is a clean beauty brand rooted in tradition, offering skincare products crafted with natural ingredients inspired by ancestral beauty rituals. Our mission is to create high-quality, cruelty-free, and dermatologically tested products for modern consumers while staying true to our heritage.Role Overview:We are looking for a dynamic...

About UsAt ServiceNow, we're transforming how work gets done. Our innovative AI-enhanced technology brings together people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.Job DescriptionWe're seeking a talented Backend Development Specialist to join our Developer Experience platform team. As a key member of...

Job Title: Documaker Architect – Customer Communications Management (CCM)Location: Hyderabad/Coimbatore Experience: 15+ years overall, with 8+ years in Documaker Employment Type: Full-timeJob Description:We are seeking a highly skilled Documaker Architect to lead the design, implementation, and optimization of Oracle Documaker solutions for Customer...

At Amazon, we are revolutionizing international trade by transforming our global logistics network. We're seeking a talented Customs and Trade Solutions Architect to join our team. As a key member of our organization, you will be responsible for designing and developing large-scale systems that power our customs clearance and trade compliance platform.The...

Job Description: We are looking for a customer service professional who is passionate about delivering great customer experience across the business, and is able to influence key stakeholders to imbibe the culture of doing the right thing for the customer. You understand what factors make a great customer experience, and are able to build an ecosystem...

Job DescriptionRidhira Group is seeking an experienced and strategic CRM Manager to lead and enhance customer relationship management activities. As a key member of our team, you will be responsible for managing customer interactions, improving customer satisfaction, and driving customer retention through effective CRM strategies.About the RoleThis role...

Position Name - Customer Experience Lead Location: HyderabadProject details:Backfill support for CX leads in Retail bankingPrimary Skillset:Customer experience, User Research and Testing, Process Optimization, Data AnalysisJob Role & Responsibilities:Able to produce and exercise rigorous test procedures and recognize errorsEnsure all journey designs...

Position Name- Customer Experience LeadLocation:HyderabadProject details:Backfill support for CX leads in Retail bankingPrimary Skillset:Customer experience, User Research and Testing, Process Optimization, Data AnalysisJob Role & Responsibilities:Able to produce and exercise rigorous test procedures and recognize errorsEnsure all journey designs are...

Job DescriptionHi,Customer Experience Executives Urgent requirement for reputed Luxury Car Brand Company.Please find attached the Job Description of our requirement.Position: Customer Experience ExecutiveNo of Positions- 10Job Summary:Being a CEE you project the premium image of company and are friendly polite and wellmannered.You are responsible for...

Position Name- Customer Experience LeadLocation: HyderabadProject details:Backfill support for CX leads in Retail bankingPrimary Skillset: Customer experience, User Research and Testing, Process Optimization, Data AnalysisJob Role & Responsibilities:Able to produce and exercise rigorous test procedures and recognize errorsEnsure all journey designs are...

About DoveriyeDoveriye is a forward-thinking organization dedicated to delivering exceptional customer experiences. Our team of experts works tirelessly to ensure that every interaction with our clients is nothing short of outstanding.Job DescriptionThe Ideal CandidateMust have 2 years of experience in customer-facing rolesStrong understanding of customer...

Job Title : Documaker Architect - Customer Communications Management (CCM) Location : Hyderabad/Coimbatore Experience : 15 years overall, with 8 years in Documaker Employment Type : Full-time Job Description : We are seeking a highly skilled Documaker Architect to lead the design, implementation, and optimization of Oracle Documaker solutions for Customer...