Program Manager for Field Services Operations

2 weeks ago


Noida, Uttar Pradesh, India Iron Systems Full time

Job Overview

We are seeking an experienced Program Manager to lead our Field Services Operations team. This is a challenging role that requires strong leadership, strategic thinking, and excellent communication skills.

Responsibilities

  • Lead the Field Services Operations team to deliver high-quality services to our clients.
  • Develop and implement effective strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Build and maintain strong relationships with vendors, suppliers, and internal stakeholders.
  • Analyzing data to identify opportunities for cost savings and process improvements.
  • Creating and implementing programs to drive revenue growth and profitability.
  • Maintaining accurate records, reports, and metrics to track performance and progress.
  • Conducting regular meetings and presentations to communicate progress, goals, and expectations to stakeholders.
  • Serving as a subject matter expert on field services operations, providing guidance and support to team members and other departments as needed.
  • Evaluating and implementing new technologies and processes to improve efficiency and effectiveness.
  • Leading training and development initiatives to ensure team members have the necessary skills and knowledge to perform their jobs effectively.

Requirements

  • 8+ years of experience in field services operations, preferably in a management or leadership role.
  • Proven track record of delivering results, improving efficiency, and reducing costs.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data, identify trends, and develop insights to inform business decisions.
  • Strong problem-solving and decision-making skills, with ability to think critically and strategically.
  • Experience working with vendors, suppliers, and internal stakeholders to achieve common goals.
  • Familiarity with industry-standard tools and technologies, including VMS, ticketing portals, and MS Office.

What We Offer

  • A competitive salary range: $90,000 - $120,000 per year, depending on experience.
  • Ongoing training and development opportunities to help you grow professionally.
  • A dynamic, collaborative work environment with a talented team of professionals.
  • The chance to make a real impact on our business and contribute to our success.


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