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Senior Vice President Digital Transformation Specialist
3 weeks ago
Are you a seasoned professional looking to take your career to the next level? Do you have a passion for digital transformation and a knack for leading cross-functional teams? We're seeking a highly skilled Senior Vice President to join our team and drive innovation in wealth management.
About the Role- Wealth Client Journeys:
- Leverage your expertise to design and implement end-to-end digital wealth journeys, ensuring a seamless experience for clients across onboarding, goal planning, investment execution, and client reporting.
- Collaborate with stakeholders to establish a consistent and high-quality client experience across mobile, web, and staff-assisted channels.
- Prioritize continuous improvement in immersive customer and Relationship Manager (RM) journeys across all wealth-related platforms.
- Wealth Platform Leadership:
- Drive strategic direction and lifecycle of the bank's wealth platforms, aligning with group future state and regulatory requirements.
- Foster technology modernization and establish strategic partnerships with market intermediaries, vendors, and fintechs to enrich the platform ecosystem.
- Ensure compliance with extant local regulations and partner with legal and compliance teams to proactively adjust client journeys and platform capabilities.
- Focus on continuous improvement in platform capabilities, digital engagement tools, and ensure platforms deliver resilience and scalability.
- Wealth Operations Oversight:
- Oversee offshore wealth operations units and processes, including client onboarding, transaction execution, reconciliations, and client servicing.
- Drive automation and continuous improvement in operational processes, platform capabilities, and digital engagement tools to reduce risk and enhance scale.
- Leverage operational functions to grow these areas into meaningful revenue contributors.
- Governance & Risk Management:
- Maintain the entire control environment, financial planning process, and risk management framework for the IWS team.
- Oversee and lead subsidiary functions ensuring efficiency, accuracy, and adherence to controls.
- Lead all forums for the team, including preparation and submission of reports to governance committees, risk functions, audit, and regulatory bodies.
- Manage the wealth platform risk, audit, ISR & BCP. Oversee DR for wealth systems, ensuring readiness for regulatory and client expectations.
- Market Activation & Platform Commercialization:
- Define and execute market activation strategies for wealth platforms and journeys.
- Partner with frontline, marketing, and distribution leadership to embed platform usage and client engagement.
- Lead commercialization of wealth platforms and drive digital adoption.
- Stakeholder Management:
- Build strong partnerships with technology, operations, compliance, and product teams to deliver on business objectives.
- Engage with global, regional, and local stakeholders and own the VSIP exercise to secure funding for wealth projects, prioritization, and alignment with the broader wealth strategy.
- Manage external stakeholder relationships - AMCs, market intermediaries, vendors - ensuring strategic alignment and joint value creation.
- A minimum of 15 years of experience in financial services, preferably with leadership exposure in wealth management, digital platforms, customer journeys, and operational control.
- Proven track record in managing large-scale digital transformation and platform enhancement initiatives.
- Strong understanding of investment and wealth products, operational processes, and risk management frameworks.
- Bachelor's degree in finance, business administration, or a related field is essential; a master's degree or professional qualification (CFA, FRM, etc.) is preferred.
- Demonstrated ability to lead cross-functional teams and engage with senior stakeholders locally and globally.
We offer a dynamic work environment that fosters continuous learning, flexible working, and opportunities to grow within an inclusive and diverse culture.
