
Center Director
6 days ago
Job opportunity
CENTER LEADERSHIP ROLE
We seek an experienced and skilled professional to manage our center's daily operations, drive business growth, and deliver exceptional service to students and partners.
About the Role
This leadership position is responsible for overseeing all aspects of the center's operations, including business development, customer service, team management, and performance tracking.
Key Responsibilities
1. Leadership and Team Management:
Provide strong guidance to a team of educational counselors and support personnel, fostering a positive work environment and motivating them to deliver exceptional service.
2. Operational Excellence:
Ensure smooth functioning and efficient resource allocation, maintaining a welcoming physical space for student interactions.
3. Student Counseling and Guidance:
Conduct in-depth counseling sessions with students to understand their educational goals and aspirations, providing tailored guidance on study abroad options and application processes.
4. Business Development:
Develop and execute local marketing strategies to enhance the center's visibility, working closely with the marketing team to implement promotional campaigns.
5. Client Relationship Management:
Cultivate strong relationships with students, parents, and local educational institutions, addressing inquiries, concerns, and feedback promptly to ensure high customer satisfaction.
6. Performance Tracking and Reporting:
Monitor performance metrics, track KPIs, and report progress to senior management, analyzing data to identify trends and areas for improvement.
Requirements
Required skills and qualifications include prior experience in study abroad, sales, edtech, or retail (B2B & B2C).
What We Offer
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
About Us
We are a leading education organization committed to delivering exceptional services to students and partners worldwide.
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