Dynamic Voice Support Professional

3 days ago

Rohini, Delhi, India beBeeCustomer Full time ₹ 4,20,000 - ₹ 4,50,000

International Voice Support Specialist

The role of an International Voice Support Specialist involves providing exceptional customer service to clients across the globe. This dynamic role requires strong communication skills, cultural awareness, and a passion for helping others.

As an International Voice Support Specialist, you will be responsible for resolving customer queries, addressing concerns, and delivering personalized solutions that meet their needs. This is an excellent opportunity for individuals who are enthusiastic about working in a fast-paced environment and building meaningful relationships with customers from diverse backgrounds.

  • Key Responsibilities:
  • Provide world-class customer service through inbound calls, emails, or chats
  • Resolve customer complaints and issues efficiently and effectively
  • Develop and maintain a deep understanding of customer needs and preferences
  • Collaborate with colleagues to achieve team goals and objectives
  • Stay up-to-date with industry trends and product knowledge to provide accurate information to customers

Requirements:

To succeed as an International Voice Support Specialist, you should possess the following qualities:

  • Strong Communication Skills: Excellent verbal and written communication skills are essential for this role. You must be able to articulate complex ideas clearly and concisely, both in English and other languages as required.
  • Cultural Awareness: A keen sense of cultural differences and nuances is crucial for interacting with customers from diverse backgrounds.
  • Technical Skills: Familiarity with customer relationship management (CRM) software and other relevant tools is necessary for managing customer interactions and data.
  • Problem-Solving Ability: The ability to think critically and resolve complex problems independently is vital for success in this role.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends, may be required to accommodate customer needs.

Benefits:

This role offers a competitive salary, comprehensive training program, and opportunities for career advancement. As an International Voice Support Specialist, you will have the chance to develop valuable skills, build a network of contacts, and make a real difference in the lives of our customers.

Why Aimlay?

Aimlay is a leading edtech company that values its employees and strives to create a positive work environment. We believe in empowering our staff to reach their full potential and offer ongoing support and development opportunities to help them grow professionally and personally.

Apply Now:

  • Dynamic Content Writer

    5 days ago

    Rohini, Delhi, India beBeeContent Full time ₹ 96,000 - ₹ 1,44,000

    Job TitleA dynamic and ambitious role for a skilled content writer to join our team. This position involves crafting compelling product-based scripts, brand scripts, SEO content, blogs, and website content that captivate audiences across various platforms.Key Responsibilities:Develop engaging script for product showcases, brand storytelling, and...

  • International Voice Process

    3 days ago

    Rohini, Delhi, India Market Wizards Realmart Pvt Ltd Full time ₹ 35,000 per year

    Position: International Voice Process – Sales (Pivot Batch)Location: Work from Home (Remote)Joining: Immediate JoinerShift: US/UK International Shifts (Night Shift flexibility required)About the RoleWe are hiring MBA Freshers as well as experienced professionals (up to 2.5 years) for our International Voice Process team. The role involves handling inbound...

  • Customer Support Representative

    2 days ago

    Rohini, Delhi, India beBeeCustomer Full time ₹ 43,20,000 - ₹ 54,00,000

    Job OverviewWe are seeking a skilled Voice Support Specialist to join our night shift team.About the RoleThe selected candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional support.Key ResponsibilitiesUpdate CRM with accurate customer information.Make outbound calls daily using provided leads.Verify and...

  • Dynamic Sales Leader

    2 days ago

    Rohini, Delhi, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000

    Job RoleThe ideal candidate will be a seasoned professional with extensive experience in team leadership and sales. They should have a strong background in the education sector, excellent communication skills, and a proven track record of driving revenue growth.Lead a high-performing team to achieve sales targets and improve customer satisfaction.Develop and...

  • Talent Management Professional

    1 day ago

    Rohini, Delhi, India Servotech Renewable Power System Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionServotech Renewable Power System Ltd., an NSE-listed company, is a leader in developing innovative technology solutions. We specialize in the manufacturing, procurement, and distribution of advanced solar products, medical devices, energy-efficient lighting solutions, and high-tech EV charging equipment. With over two decades of...

  • Academic Education Specialist

    6 days ago

    Rohini, Delhi, India beBeeEducation Full time ₹ 8,00,000 - ₹ 14,00,000

    Job Opportunity:A dynamic and collaborative work environment is awaiting highly skilled professionals to take on the role of Academic Counsellors.Key Responsibilities:Effective communication and interpersonal skills are essential for success in this position.Prior experience in Sales/Academic Counselling is highly valued but not required.A passion for...

  • Education Team Director

    5 days ago

    Rohini, Delhi, India beBeeTeamLeader Full time ₹ 75,00,000

    Job Opportunity: Team Leadership RoleWe are seeking an experienced and dynamic leader to manage a team of education counsellors.Key Responsibilities:Lead and manage a team of education counsellors, driving them towards achieving sales targets and quotas.Maintain strong client relationships, ensuring timely follow-up and accurate tracking of leads and...

  • EdTech Sales Team Leader

    5 days ago

    Rohini, Delhi, India beBeeLeader Full time ₹ 7,50,000

    Job TitleTake the Lead in EdTech Sales: A Promising Career Opportunity Awaits You!Are you ready to spearhead a dynamic team of education professionals? Do you have a passion for driving sales growth and excellence in the EdTech industry? We're seeking an exceptional Team Leader to join our fast-paced, result-driven environment.Key Responsibilities:Lead and...

  • Global Sales Director

    3 days ago

    Rohini, Delhi, India beBeeExpansion Full time ₹ 80,00,000 - ₹ 2,00,00,000

    Job Overview:We are seeking a seasoned professional to lead our International Edtech Sales team.About the Role:This leadership position demands strategic thinking and expertise in business development.The ideal candidate will have a proven track record in expanding global presence and driving sales growth.Experience in managing cross-functional teams,...

  • Education Guidance Expert

    5 days ago

    Rohini, Delhi, India beBeeAcademic Full time ₹ 6,00,000 - ₹ 12,00,000

    Academic Guidance SpecialistWe are seeking highly skilled professionals to fill the role of Academic Guidance Specialists.Skillfully employ excellent communication and interpersonal abilities to support students and parents effectively.Demonstrate expertise in sales or academic guidance to drive student success.Pursue a genuine passion for education and...