Implementation Consultant

1 month ago


Chennai, Tamil Nadu, India Atomicwork Full time
About the Role

Atomicwork is on a mission to revolutionize the digital workplace experience by harnessing the power of AI automation. We're seeking a seasoned professional to join our team as an Implementation Consultant, responsible for bridging the gap between customers, sales, product, and engineering teams to ensure seamless onboarding, expansion, and renewal.

Key Responsibilities
  • Design and develop tailored solutions to meet customer-specific requirements.
  • Conduct detailed requirements analysis, understand, and formally document customer needs.
  • Provide best practice guidance and recommendations to implement Atomicwork's ESM solutions.
  • Train customers on the Atomicwork platform to ensure best practice implementation of ESM solutions.
  • Develop long-term relationships with clients' technical teams to ensure solution success.
  • Work closely with the product and engineering team to drive customer requirements into the roadmap.
What We're Looking For
  • A strong technical background with experience in relevant technologies and software.
  • Startup DNA: willing and able to do 'whatever it takes' with motivation to find solutions rather than admire the challenge.
  • Customer-first behavior.
  • Strong verbal, written, and presentation skills.
  • Passion for technology and being part of a fast-growing SaaS startup.
  • Flexible approach, able to operate effectively with uncertainty and change.
  • Driven, self-motivated, enthusiastic, and with a 'can-do' attitude.
  • Ability to travel up to 50%.
  • Must be ready to work during US time zones.
What We Offer
  • A fantastic team.
  • Hybrid work: balance between working from the office and home.
  • Convenient offices: well-located offices spread over five different cities.
  • Paid time off: unlimited sick leaves and 15 days off every year.
  • Health insurance: comprehensive health coverage up to 75% premium covered.
  • Flexible allowances: with hassle-free reimbursements across spends.
  • Annual outings: for everyone to have fun together.


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