Software System Support Expert

2 weeks ago

Delhi, Delhi, India beBeeTechnical Full time ₹ 2,50,000 - ₹ 5,00,000

Our organization is in need of a highly skilled Technical Support Specialist to join our team.

They will be responsible for providing technical support and guidance to users on our software system, as well as assisting with the creation of instructional materials and documentation.

The ideal candidate will have a strong background in finance or a related field, and excellent communication and problem-solving skills.

  • Preparation of detailed user guides and instruction manuals
  • Liaising with cross-functional teams to provide product development and project support
  • Handling ad-hoc assignments and projects as required

We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.

Flexible work arrangements, including remote work options, are also available.

In this role, you will have the opportunity to grow and develop your skills, working closely with a talented and dedicated team.

Key requirements include:

  • 1 year of experience in software/product support (preferred)
  • Excellent written and spoken English language skills
  • Good report writing and research skills
  • Passion for software products and staying up-to-date with the latest technology trends
  • Able to work remotely and set own deadlines
  • Excellent skills in Excel and Word

This is an exciting opportunity to join our team and contribute to the success of our organization.

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