Senior Financial Operations Manager
2 days ago
The ideal candidate will oversee the entire contract-to-invoice lifecycle, ensuring compliance with company policies and revenue recognition standards. This includes managing contract implementation, leading the invoicing function to guarantee billing accuracy, timeliness, and alignment with client-specific requirements.
Key Responsibilities:
- Contract Lifecycle Management: Oversee the complete contract-to-invoice lifecycle for global SaaS agreements.
- Lead Invoicing Team: Lead the team responsible for implementing contracts and ensuring compliance with finance policies, revenue recognition rules, service provision, and audit requirements.
- Financial & Compliance Oversight: Validate billing frequency, payment terms, taxation, and revenue allocation in contracts, ensuring compliance with audit, revenue recognition, and financial reporting standards.
- Invoicing & Billing Management: Align invoicing practices with contract terms, purchase orders (POs), payment schedules, and customer-specific requirements, reducing billing errors and disputes through process controls and automation.
- Cross-Functional Collaboration: Act as a liaison between Finance, Sales, Legal, and RevOps for seamless contract-to-cash execution, collaborating with RevOps and IT to integrate contract and invoicing processes into Salesforce/ERP.
- Project Involvement: Represent Finance in cross-functional projects impacting order-to-cash, revenue recognition, or reporting, participating in scoping, defining finance-related success measures, and identifying risks/impacts.
- Process Excellence & Automation: Drive improvements in contract and invoicing workflows to shorten cycle times and reduce errors, leveraging CLM tools, ERP integrations, and Salesforce automation for visibility and scalability.
- Team Leadership: Manage and mentor both Contracts and Invoicing teams, building high accuracy and compliance standards, fostering a culture of accountability, precision, and cross-functional partnership.
Requirements:
- Bachelor's degree in finance, accounting, or business; MBA is a plus.
- 10–14 years of experience in Finance, Contracts Management, Invoicing, or Revenue Assurance in SaaS/B2B.
- 2–3 years of experience leading contracts/invoicing/finance operations teams.
- Prior exposure to cross-functional project delivery and system implementations is a plus.
- Strong understanding of SaaS contracts, invoicing workflows, revenue recognition, and compliance frameworks.
- Hands-on expertise in Salesforce CRM, CLM systems, and ERP/Finance platforms (Oracle, SAP, etc.).
- Proficiency in UAT/project management tools (e.g., JIRA, Agile).
- Strong analytical, communication, and stakeholder management skills.
Key Success Metrics:
- Contract accuracy & compliance rate.
- Invoice accuracy & on-time delivery rate.
- Reduction in billing disputes and revenue leakage.
- UAT/project closure success rate.
- Stakeholder satisfaction (Sales, Legal, Finance, Project Teams).
- Team productivity and engagement.
About this Role:
This role ensures that revenue integrity is protected from the contract stage through to cash realization, reducing risk, driving compliance, and enhancing customer trust by delivering accurate, timely invoices aligned with contractual terms.
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