Product Implementation Manager

5 days ago

Udaipur, Rajasthan, India beBeeProductSpecialist Full time US$ 50,000 - US$ 80,000

Job Description:

We are seeking a skilled professional to join our team as a Product Specialist. The successful candidate will have 0-5 years of experience in product management, with a strong background in pharmaceuticals and instrumentation.

The ideal candidate will be patient, attentive, and able to effectively listen to customer queries. Strong analytical and problem-solving skills are essential for this role, as well as the ability to learn quickly and adapt to new situations.

Additionally, we require candidates who are flexible and willing to travel for implementation. A working knowledge of QAMS/DMS/LIMS is an added advantage, and strong communication and oral skills are mandatory.

As a Product Specialist, you will be responsible for demonstrating Caliber products to customers, performing on-site installations and configurations, and ensuring thorough understanding of customer requirements.

You will assist the delivery lead in project kickoff and planning, execute UAT/SAT, Installation Qualification protocol, and train end-users on Caliber products.

Responsibilities include installation of production builds and database maintenance plan creation, onsite support and customer call handling, reproduction of reported issues or test cases at offshore, patch updating and maintenance, installation of training, UAT and production builds, execution of Operational Qualification, support to customer on PQ execution, interface configurations, execute test scripts, assist in internal validation of product, execute Validation scripts, document issues and deviations of on-site validation, review validation outputs with customer, and prepare validation summary Report.

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