Customer Success Specialist

6 days ago

Pune, Maharashtra, India beBeeRetention Full time ₹ 6,00,000 - ₹ 68,00,000
Job Description:

Location: Camp, Pune

Experience Required: Minimum 5 Years in International BPO (US/UK Process)

Salary Range: ₹5 – 6 LPA + PF, ESIC, Insurance & Incentives

We are hiring a professional with high-level international calling experience. This role is ideal for someone with a strong background in voice process roles, outbound tele-calling and client retention.

The successful candidate will have excellent communication skills, a confident US/UK accent, and proven international BPO experience.

Key Responsibilities:

  • Make high-value outbound retention calls using a consultative, customer-first approach.
  • Engage, retain, and build trust with clients by addressing concerns and offering tailored solutions.
  • Deliver premium service quality with empathy and professionalism.
  • Accurately document all customer interactions in CRM and call documentation systems.
  • Achieve and exceed daily, weekly, and monthly retention and conversion targets.
  • Collaborate with internal teams to ensure seamless customer success and retention.
Required Skills & Qualifications:

Minimum 5 years of international BPO / call center experience, preferably in voice process (US/UK) roles.

Proven expertise in customer retention, client retention, and outbound telecalling.

Excellent communication with neutral / US / UK accent.

Strong persuasion, negotiation, and objection-handling skills.

Confident, empathetic, and target-driven professional.

Hands-on experience with CRM tools, call center systems, and customer service documentation.

Benefits:

Competitive salary package: ₹5 – 6 LPA

Attractive performance-based incentives

Full benefits: PF, ESIC, Insurance, Incentives

International work culture with reputed global education brands

Opportunity to grow within customer success and retention leadership roles

  • Customer Success Specialist

    2 days ago

    Pune, Maharashtra, India beBeeCustomerSuccess Full time ₹ 60,000 - ₹ 80,000

    Unlock Customer SuccessWe're looking for a proactive and detail-oriented individual to join our team as a Customer Success Specialist. In this role, you'll be the go-to person for complex product queries, troubleshooting technical issues, and collaborating with product specialists to deliver exceptional customer experiences.Key Responsibilities: Resolve...

  • Customer Success Associate

    2 weeks ago

    Pune, Maharashtra, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. What Your...

  • Customer Success Associate

    1 week ago

    Pune, Maharashtra, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. Support...

  • Customer Success Associate

    5 days ago

    Pune, Maharashtra, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. What Your Week...

  • Customer Success Specialist

    5 days ago

    Pune, Maharashtra, India Outmarch Full time ₹ 5,00,000 per year

    Job SummaryOutmarch is a fast-growing retail startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. We're specifically looking for a customer success specialist who will roll up their sleeves and lead a team from inside the trenches.As a key member of our leadership team, you will help craft the...

  • Customer Success Specialist

    1 week ago

    Pune, Maharashtra, India EVERSANA Full time

    Company DescriptionAt EVERSANA we are proud to be certified as a Great Place to Work across the globe We re fueled by our vision to create a healthier world How Our global team of more than 7 000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry We are grounded in our cultural...

  • High Salary Customer Success Associate

    2 weeks ago

    Pune, Maharashtra, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...

  • Customer Success Associate

    2 weeks ago

    Pune, Maharashtra, India WillScot Full time

    Job Description – GCC- Associate/Sr Associate Customer Success(Service), PuneEQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot.At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility,...

  • Customer Success Associate

    1 week ago

    Pune, Maharashtra, India WillScot Full time

    Job Description – GCC- Associate/Sr Associate Customer Success(Service), PuneEQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot.At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility,...

  • Customer Success Associate

    1 week ago

    Pune, Maharashtra, India WillScot Full time

    Job Description – GCC- Associate/Sr Associate Customer Success(Service), Pune EQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot. At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility,...