
Chief Email Deliverability Strategist
1 week ago
Our team is seeking a seasoned Email Deliverability Specialist to lead our email deliverability consulting practice. The ideal candidate will oversee a team of deliverability consultants and define and implement email deliverability strategies for clients.
Key Responsibilities:- Email Deliverability Strategy & Consulting
- Monitor inbox placement, resolve domain/IP reputation issues, and ensure emails land in inboxes, particularly in critical markets like the Middle East, Japan, and Southeast Asia.
- Partner with enterprise clients to design comprehensive email deliverability strategies that drive business outcomes.
- Stay at the forefront of industry changes, including ISP policies, authentication standards, and compliance regulations.
- Deliverability Issue Resolution
- Serve as the ultimate escalation point and subject matter expert for complex deliverability challenges.
- Develop innovative email deliverability methodologies and best practices tailored to client needs.
- Deep expertise in email authentication protocols (SPF, DKIM, DMARC).
- Comprehensive understanding of deliverability monitoring tools and analytics platforms.
- Proficiency in interpreting deliverability data and transforming insights into actionable strategies.
- Knowledge of email compliance regulations across different markets (CAN-SPAM, GDPR, CASL, etc.).
- Cross-Functional Collaboration
- Work closely with Product Management to influence the product roadmap for deliverability features.
- Partner with CS teams to develop thought leadership content showcasing expertise.
- Collaborate with Technical Support and Engineering to resolve complex client issues.
- Drive campaign revenue growth through high-quality deliverability consulting services.
- Ensure client satisfaction through consistent delivery of measurable improvements in deliverability metrics.
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