Email Deliverability Specialist

1 day ago

Bengaluru, Karnataka, India beBeedeliverability Full time ₹ 9,00,000 - ₹ 12,90,000

Our organization seeks a seasoned professional to lead Email Deliverability initiatives.

Job Description

The successful candidate will oversee Email Deliverability Consulting, guiding a team of experts in defining and implementing strategies for our clients. A proven track record of driving operational excellence and client success is essential.

Key Responsibilities:
  • Monitor inbox placement, resolve domain/IP reputation issues, and ensure emails land in inboxes, particularly in critical markets.
  • Partner with clients to design comprehensive email deliverability strategies that drive business outcomes.
  • Stay at the forefront of industry changes, including ISP policies, authentication standards, and compliance regulations.
Deliverability Issue Resolution:
  • Serve as the ultimate escalation point and subject matter expert for complex deliverability challenges.
  • Develop innovative email deliverability methodologies and best practices tailored to client needs.
  • Deep expertise in email authentication protocols (SPF, DKIM, DMARC). Comprehensive understanding of deliverability monitoring tools and analytics platforms.
  • Proficiency in interpreting deliverability data and transforming insights into actionable strategies Knowledge of email compliance regulations across different markets (CAN-SPAM, GDPR, CASL, etc.).
Business Growth & Client Success:
  • Collaborate with Customer Success teams to identify upsell campaign opportunities and expand service offerings.
  • Drive campaign revenue growth through high-quality deliverability consulting services.
  • Ensure client satisfaction through consistent delivery of measurable improvements in deliverability metrics.
Cross-Functional Collaboration:
  • Work closely with Product Management to influence the product roadmap for deliverability features.
  • Partner with CS teams to develop thought leadership content showcasing expertise.
  • Collaborate with Technical Support and Engineering to resolve complex client issues.

Required Skills and Qualifications:

  • 7–10 years of experience in Email Deliverability or related fields.
  • Deep expertise with inboxing across Gmail, Yahoo, Outlook, etc.
  • Experience with ESPs like Twilio, SendGrid, Braze, Sailthru, and other SMS ESPs or similar at scale.
  • Strong grasp of email authentication (SPF, DKIM, DMARC, BIMI), segmentation, warm-up plans, and sender reputation.
  • Hands-on experience with monitoring tools like Postmaster Tools, SNDS, Validity, ZeroBounce.

Bonus Requirements:

  • Experience managing deliverability in complex geographies like Japan, UAE, or SEA.

Education:

  • Bachelor's degree in Marketing, Business, Computer Science, or related field; advanced degree preferred.
  • Relevant industry certifications (e.g., CIPP/E, email marketing certifications) are a plus.

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