Highly Skilled IT Support Specialist for Windows Environments

2 weeks ago


Hyderabad, Telangana, India Tata Consultancy Services Full time

Job Summary:

Tata Consultancy Services is seeking a highly skilled IT support specialist to join our team in Hyderabad, India.

About the Role:

The Desktop Support Engineer will be responsible for providing expert-level support for Windows 10/11 administration, troubleshooting issues related to MS Office, O365, Internet Explorer, and other operating system-related problems.

Key Responsibilities:

  • Expertise in Windows 10/11 administration, including setup, configuration, and troubleshooting.
  • Excellent troubleshooting skills for MS Office, O365, Internet Explorer, and other operating system-related issues.
  • Knowledge of PC and peripheral hardware troubleshooting, including print and scanning devices.
  • Hands-on experience with MS Office upgrades/deployments and Dell laptop/desktop hardware issues.
  • Troubleshooting of Office issues, including setup, configuration, and resolution.
  • Knowledge in troubleshooting VPN-related issues and mobile device management support.
  • Experience with Windows Imaging process using SCCM and data migration tools, including O365 OneDrive.
  • Understanding of OneDrive and its application in a workplace environment.

Requirements:

To be successful in this role, you should have:

  • 4+ years of experience in desktop support, preferably in a Windows environment.
  • Excellent communication skills and a strong ability to work in a team.
  • Able to work effectively in a fast-paced environment with multiple priorities.

What We Offer:

Tata Consultancy Services offers a competitive salary range of ₹800,000 - ₹1,200,000 per annum, depending on experience. In addition, we provide a comprehensive benefits package, including medical insurance, retirement plan, and opportunities for career growth and professional development.

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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