Highly Skilled IT Support Specialist for Windows Environments
2 weeks ago
Job Summary:
Tata Consultancy Services is seeking a highly skilled IT support specialist to join our team in Hyderabad, India.
About the Role:
The Desktop Support Engineer will be responsible for providing expert-level support for Windows 10/11 administration, troubleshooting issues related to MS Office, O365, Internet Explorer, and other operating system-related problems.
Key Responsibilities:
- Expertise in Windows 10/11 administration, including setup, configuration, and troubleshooting.
- Excellent troubleshooting skills for MS Office, O365, Internet Explorer, and other operating system-related issues.
- Knowledge of PC and peripheral hardware troubleshooting, including print and scanning devices.
- Hands-on experience with MS Office upgrades/deployments and Dell laptop/desktop hardware issues.
- Troubleshooting of Office issues, including setup, configuration, and resolution.
- Knowledge in troubleshooting VPN-related issues and mobile device management support.
- Experience with Windows Imaging process using SCCM and data migration tools, including O365 OneDrive.
- Understanding of OneDrive and its application in a workplace environment.
Requirements:
To be successful in this role, you should have:
- 4+ years of experience in desktop support, preferably in a Windows environment.
- Excellent communication skills and a strong ability to work in a team.
- Able to work effectively in a fast-paced environment with multiple priorities.
What We Offer:
Tata Consultancy Services offers a competitive salary range of ₹800,000 - ₹1,200,000 per annum, depending on experience. In addition, we provide a comprehensive benefits package, including medical insurance, retirement plan, and opportunities for career growth and professional development.
How to Apply:
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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