Operational Customer Service Manager

Job Title: Senior Customer Service Operations Specialist Job Description:We are seeking a seasoned Customer Service Operations Specialist to join our team. In this role, you will be responsible for ensuring a premium customer service experience across all channels in Emerging Markets. Key Responsibilities:Manage BPO/vendor operations: drive targets, align...

Job SummaryWe are seeking a skilled and experienced leader to oversee our customer support operations.Key Responsibilities:Manage a team of agents handling customer inquiries, complaints, and escalations.Develop and implement strategies to improve response times, resolution rates, and overall customer satisfaction.Monitor team performance using key...

Assistant Manager – LPG Gas ServiceWe are hiring an Assistant Manager – LPG Gas Service to join our operations team. The role involves overseeing LPG distribution, ensuring compliance with safety and regulatory standards, supervising field/service staff, and driving excellent customer service delivery.Responsibilities include:Managing LPG delivery...

This is an onsite night role- Rotational Shifts: Between 5:30 PM to 6:30 AM, giving you flexibility and variety.Position Overview:The Customer Service Specialist will play a critical role in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with our clients. This role requires someone who can...

We are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...

Job DescriptionThe ideal candidate will have excellent communication skills, strong analytical abilities, and the ability to work well under pressure.Key responsibilities include:Managing customer queries via phone, email, chat, and social media, providing prompt, professional, and empathetic responses to ensure high customer satisfaction.Collaborating with...

Job Title: Customer Service & Online Listings AssociateLocation: Remote (Work From Home)Working Hours: 2:00 PM – 10:00 PM ISTWorking Days: 6 days a week workingHolidays: US Public Holidays (Yearly 10)Start Date: ImmediateSalary: As per industry standardsExperience: Minimum 1 year in a similar roleRole Overview:We are looking for a proactive and...

Customer Service Team LeadThis is a full-time role for overseeing customer service teams in the healthcare sector.Strong leadership skills with experience in customer service, management and team development.Excellent communication and interpersonal skills.Bilingual skills in Spanish and English.The role involves managing team performance, addressing...

Job Overview:We are seeking a seasoned leader to manage our service operations. The ideal candidate will have strong leadership and team management skills, as well as excellent troubleshooting and technical support capabilities.Key Responsibilities:Lead and manage service delivery for press part tooling customersManage AMC (Annual Maintenance Contracts) and...

Job Title: Floor Operations ManagerHopup India is seeking a skilled and experienced Floor Operations Manager to oversee daily floor activities, supervise staff, maintain equipment, and uphold safety and service standards.The ideal candidate will have strong leadership and team management skills, excellent communication and problem-solving abilities, and a...