
Key Support Professional
4 days ago
Job Summary
We are seeking an organized and highly skilled support professional to provide exceptional assistance to our team.
Main Responsibilities:
Align project scope, client expectations, and deliverables to ensure timely and accurate completion.
Plan timelines, manage deadlines, resolve bottlenecks, and maintain project documentation.
Work with finance to ensure billing aligns with scope and timelines, preventing discrepancies.
Serve as the point of contact for client updates, sharing regular status reports with stakeholders.
Own process implementation and ensure smooth day-to-day execution.
Build strong client relationships by understanding needs, offering tailored solutions, and handling concerns professionally.
Maintain records, update CRM, and generate regular reports and forecasts.
Handle ad-hoc tasks including scheduling, travel bookings, and timeline management.
Required Skills and Qualifications:
4-6 years of experience in a similar role
Strong organizational and multitasking skills
Excellent attention to detail
Proficiency in Google sheets and Microsoft tools
Strong financial acumen with an understanding of billing and invoicing processes
Effective communication and stakeholder management skills
Ability to work independently and in collaboration with teams
Benefits
Opportunity to work in a dynamic environment
Chance to develop new skills and grow your career
Collaborative and supportive team culture
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