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Customer Service Representative

2 months ago

Navi Mumbai, Maharashtra, India 2coms Full time
Role Overview
We are seeking a highly skilled and motivated individual to join our team as a Customer Care Executive at 2coms. As an Executive, you will be responsible for building strong relationships with our clients, identifying new business opportunities, and driving sales growth.

Key Responsibilities
  • Develop and maintain a deep understanding of our products and services to effectively communicate their value to clients.
  • Conduct outbound calls to potential clients to introduce our offerings and generate new business leads.
  • Collaborate with internal teams to ensure seamless delivery of our services and meet client expectations.
  • Monitor and analyze sales performance to identify areas for improvement and develop strategies to drive growth.
  • Provide exceptional customer service to ensure client satisfaction and loyalty.


Requirements
  • Age group between 18-32 years.
  • Excellent verbal communication skills.
  • Strong interpersonal and persuasive skills.
  • Previous experience in telemarketing or customer service is a plus.
  • Ability to work independently and as part of a team.
  • Basic computer skills.
  • Goal-oriented and self-motivated.
  • Shift 8am to 8pm (Any 9 hrs shift).


Benefits
Direct Company Payroll
Day shift
PF,ESIC,Medical benefits as per company policy.
Salary - Fresher 16k CTC
- Exp upto 26k CTC