Senior Branch Director

6 days ago


Bengaluru, Karnataka, India Infinitalent Consulting (P) Ltd Full time

​As a key member of our team at Infinitalent Consulting (P) Ltd, the Branch Manager will be responsible for driving the overall performance, growth, and profitability of our branch. They will lead a team, manage operations, and ensure that our products and services meet the needs of our customers and partners.


​Key Responsibilities:


​• Team Leadership: Lead, mentor, and manage a team of branch staff, including sales, service, and administrative functions, to achieve excellent performance and customer satisfaction.


​• Sales and Business Development: Develop and implement strategies to drive sales growth, increase market share, and meet or exceed branch revenue targets.


​• Customer Relations: Build and maintain strong relationships with key customers, dealers, distributors, and retailers to ensure customer satisfaction and loyalty.


​• Service Management: Oversee the service operations for LED TVs, Air Conditioners, Refrigerators, and Washing Machines, ensuring high-quality repairs and maintenance services.


​• Operations Management: Manage branch operations efficiently, including inventory, logistics, and customer support, to ensure smooth day-to-day functioning.


​• Budget Management: Prepare and manage the branch's budget, optimizing costs while meeting revenue targets.


​• Reporting: Generate regular reports on branch performance, sales, service operations, and financial results, and present findings to senior management.


​• Compliance: Ensure that all branch activities adhere to company policies, legal requirements, and safety standards.


​Qualifications and Skills:


​• Bachelor's degree in a related field (preferred). 12+ years of experience in branch management, with a strong background in consumer electronics and home appliances.


​• Proven track record of achieving and exceeding sales and operational targets.


​• Strong leadership, communication, and interpersonal skills.


​• Strategic thinking and the ability to drive results in a competitive market.


​• Knowledge of the LED TV, Air Conditioner, Refrigerator, and Washing Machine industry.


​• Willingness to take ownership and responsibility for branch performance.


​• Excellent organizational and problem-solving abilities.


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